Sales Administrator

We are looking for a highly organised and proactive Sales Administrator to support our Regional Sales team. This role is central to delivering a seamless sales journey, providing comprehensive administrative support across new and pre-owned properties. You will work closely with the Regional Sales Manager, Sales Consultants, and wider teams to ensure all sales processes run efficiently, accurately, and in line with compliance requirements - while delivering an exceptional experience for our customers. Key Responsibilities Sales Administration Support the delivery of regional sales strategies through high-quality administration Coordinate marketing information for vacant properties, ensuring all materials are accurate and up to date Manage and distribute sales enquiries to relevant colleagues Prepare and send compliant brochure packs to prospective customers Maintain accurate and up-to-date data on CRM systems, including property details, pricing, and key documentation Produce property listings, key facts, and marketing materials (including liaising for EPCs, photography, and floorplans) Ensure all property information is current across websites, portals, and marketing channels Manage sales documentation including valuation letters, instructions to market, AML checks, offer letters, and memorandums of sale Support buy-back processes and liaise with solicitors where required Update internal systems following property completions Assist with open day preparation and marketing activities Act as a key point of contact for sales enquiries when Sales Consultants are unavailable Provide administrative support to external estate agents Team & Collaboration Work collaboratively across teams to improve processes and enhance customer experience Build strong relationships internally and externally, acting as a customer champion Maintain knowledge of company policies, procedures, and relevant regulations Contribute to a positive, inclusive, and high-performing team environment About You Strong administrative and organisational skills with excellent attention to detail Confident using Microsoft Office and CRM systems Excellent written and verbal communication skills Proactive, self-motivated, and able to manage multiple priorities effectively Strong interpersonal skills with the ability to work with diverse stakeholders A collaborative team player with a customer-focused mindset Empathetic and understanding, particularly towards later-life customers Experience Previous experience in an administrative role is essential Experience within property, real estate, or retirement living sectors is highly desirable Our Values We live by our values every day: Age Well – Supporting people to live well at every stage of life Community – Building strong, connected communities Keep Improving – Always striving to do better Invest Wisely – Making thoughtful, responsible decisions Planet Positive – Acting with sustainability in mind One Team – Working together to achieve more Why Join Us? A supportive and collaborative working environment Opportunity to be part of a growing and purpose-driven organisation Hybrid working model (4 days office, 1 day from home) Competitive salary and benefits package