Team Leader

Team Leader – Family Violence  

Karratha Women and Children’s Centre, WA  

Permanent full- time (flexible to 0.6 FTE)  

SCHADS Level 6.1 

Why this role matters 

At the Karratha Women and Children’s Centre, women and children arrive in moments of uncertainty, fear and transition. Your leadership helps shape what happens next. 

Every day in this role contributes to safety, stability and a fresh start for families. The impact is real and lasting. 

As Team Leader, you guide the service with steadiness and clarity. You support your team to respond with confidence and compassion, creating an environment where women and children feel safe and supported. Your leadership shapes the early stages of their recovery and influences how families experience their first moments of safety, stability and hope. 

About the role 

You will lead the day‑to‑day operations of a specialist family violence service that includes crisis accommodation, case management, outreach and after‑hours response. You will support your team to deliver child‑focused, trauma informed and strengths‑based practice to women, children and young people experiencing or escaping family and domestic violence. 

Alongside operational oversight, you will nurture a reflective, supportive team culture, build strong relationships with key partners and contribute to ongoing service development and quality improvement. 

This permanent full-time position is within the Karratha Women and Children’s Centre, reporting to the Program Manager. Pay is in accordance with SCHADS Level 6.1. We are open to negotiating part-time arrangements down to 0.6 FTE (22.8 hours per week) for the right candidate. 

How you will make an impact 

• Lead, support and develop a team of Family Violence Practitioners and Family Support Workers 

• Hold oversight of daily service operations, ensuring a calm, safe and responsive environment 

• Strengthen trauma informed, child‑focused and strengths‑based practice across the team 

• Provide guidance on complex case work, risk assessment and safety planning 

• Build strong, respectful relationships with community partners and sector agencies 

• Support reflective practice, team wellbeing and a culture of learning 

• Manage incidents, risk and safety in line with TSA and government processes 

• Carry a small caseload to stay connected to frontline work and client experience 

• Contribute to service improvement, innovation and quality outcomes 

• Contribute to the on-call roster providing support to the 24/7 operations 

What you will bring 

• A degree in Social Work 

• Experience in the family violence sector, ideally within crisis or residential settings 

• A steady, supportive leadership style that brings out the best in people 

• Confidence in guiding complex case work and navigating risk 

• Strong communication and relationship‑building skills 

• The ability to balance operational needs with human needs 

• A commitment to culturally safe, inclusive and person‑centred practice 

• The capacity to hold boundaries, lead with empathy and stay grounded in challenging moments 

• WA Working with Children Check (or willing to obtain) 

• Current Drivers Licence 

• First Aid and CPR Qualification  

What we offer 

• NFP salary packaging benefits (up to $15,900 tax free) and Entertainment Benefit ($2,650 tax free) 

• Flexible working arrangements 

• Employee Assistance Program – confidential counselling service 

• Financial, retail and lifestyle discounts 

• Discounted health and fitness programs through Fitness Passport 

• Up to 8 weeks of leave per year through our purchase leave scheme 

• Generous parental leave (12 weeks) 

• Up to 5 days paid leave per year to support a Salvation Army program or activity 

• A supportive, inclusive culture with passionate and dedicated team members 

• The opportunity to make a meaningful difference through your contribution to family violence services 

How to apply 

If you are a grounded, compassionate leader who wants to make a real impact in the lives of women and children, we would love to hear from you. Please submit your application, including a resume and cover letter outlining your suitability for the role.