Facilities Coordinator-3

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

What this job involves:

The Facilities Coordinator strengthens the sense of community at JLL offices, by helping the workplace team facilitate togetherness, making operating in a JLL office space simple and easy, positively linking people and solutions, whilst undertaking all of this in a receptive, fun, approachable and responsive way.

JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

This Workplace Ambassador role supports engagement with stakeholders (internal and external), as well as improvement in facilities management and the delivery of client-centric service excellence to end users.

Key activities the Workplace Ambassador is required to assist with include:

• Client/Stakeholder Support
  • Provide superior customer service to meet on-site client’s expectations
• Procurement & Vendor Support
  • Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
  • Assist in the procurement of vendors and services as required
• Finance Support
  • Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Health & Safety
  • Conduct regular audits to ensure safety procedures are being complied with
  • Assist in carrying out safety procedures when needed
• Site Operations tasking (% allocation depends on site)
  • Loading Dock Coordination (if applicable)

• Coordination of Loading Dock bookings
• Overseeing all incoming deliveries.
• Observe unloading of trucks for proper handling and distribution of freight.
• Recording delivery information on incoming shipments for each specific vendor.
  •  Conference Rooms Coordination

• Coordinate booking of the conference rooms
• Prepare Conference room areas for meetings.
• Organize any specific requirements from the clients regarding meetings
• Coordinate DCI or customer meals as directed
  •  Consumables Order

• Preform the weekly consumables order
• Receipt all consumables delivered and store as required.
• Forward receipts to FM team for records.
• Ensure adequate consumables available for clients
  • General Site Cleanliness

• Perform inspections on the cleaning onsite
• Give direction to the onsite cleaning staff, ensuring Data Halls and service corridors are kept tidy.
• Organize any special clean requirements
  • Escorting Clients/Contractors

• Escort clients in areas only persons with Level 1 Security Access can reach.
• Assist in maintaining client access requirements.

• Risk Management
  • Assist in the property risk management program
  • Participate in the disaster recovery and business continuity plans as required
  • Follow established escalation procedures and incident reporting procedures
  • Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines,  procedures and strategies

• Achieve Key Performance Indicators and Service Level Agreement targets

• Other tasks consistent with the role of Workplace Ambassador

Sound like you? To apply you need to be:

Ideal Experience

You should be a graduate in any discipline and have two to three years’ experience in facilities management or the hospitality industry. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job.

Critical Competencies for Success

• Firm First Mindset
  • Able to cooperate and work well with others to meet targets
  • Support the team effectively as and when needed
  • Proven ability to commit to flawless execution while complying with firm’s procedures and standards

• Client Focus & Relationship Management
  • Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Safety, Expert, Proactive, Innovative, Team Player and valuing the Customer
  • Able to interact with the general client staff & vendors with ease
  • Ability to manage conflict and conflicting priorities
  • Demonstrates ability to work with vendors to deliver efficient services
  • Demonstrates proactive & professional approach to customer service
  • Has a customer-oriented attitude

• Organizational Skills
  • Proven ability to manage multiple and complex operational matters on a daily basis
  • Demonstrates ability to prioritize and manage tasks in an efficient and timely manner

Other Personal Characteristics

• Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
• Ability to effectively deal with stressful situations
• Able to work independently
• Self-motivated; confident & energetic
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Exhibits honesty & trustworthiness

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We’ll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.