Regional Recruitment Manager

Location: Canada

Hours: 40 hours per week

End date: Ongoing 

We are seeking a Regional Recruitment Manager for our client, the world’s premier hospitality management university headquartered in Switzerland. This role will focus on developing strategic recruitment initiatives to attract talented students in designated regions, proudly representing the university's brand and driving enrolments for the leading hospitality management school.

Key Responsibilities:

• Market Development: Identify and develop key regional markets to increase submitted applications and improve enrollment rates.

• CRM Management: Oversee and update the school’s customer relationship management system, ensuring accurate data entry and reporting while following up on sales-qualified leads to enhance conversion rates.

• Promotion and Outreach: Actively promote the university to potential students, significantly increasing the number of applicants for the Bachelor of Science in International Hospitality Management program at the Lausanne and Singapore campuses.

• Inquiry Response: Provide accurate and enthusiastic responses to inquiries about the university’s academic programs and admissions criteria, both in-person and through online/digital recruitment channels.

• Event Coordination: Organize and manage both online and in-person recruitment events, ensuring they align with the strategic goals of the institution.

• Team Leadership: Lead and manage a team of recruitment advisors and/or interns as assigned by Recruitment Director, providing guidance, support, and performance evaluations to ensure effective execution of recruitment strategies.

• Training and Development: Train team members to enhance their skills in recruitment practices, sales techniques, and customer service.

• Interviews and Assessments: Conduct interviews and evaluate candidate assessments to ensure a high standard of applicant selection.

• Liaison and Partnerships: Engage with professional and governmental organizations to promote the university’s offerings and explore potential partnerships.

• Alumni Engagement: Develop relationships with local Alumni chapters and collaborate to organize yield events in your assigned regions.

• Market Intelligence: Participate in regional and national conferences to stay updated on admissions criteria, trends, and best practices, advising the Admissions Manager and Director accordingly.

• Budget Management: Manage and adhere to the recruitment budget allocated for your regions, ensuring optimal resource allocation.

• Reporting and Analysis: Prepare regular reports on recruitment activities, outcomes, and market trends to inform strategic planning and decision-making.

• Bachelor’s degree in Hospitality, Business, or Sales & Marketing.

• Proven experience in student recruitment, with knowledge of secondary and tertiary educational systems and exposure to the hospitality sector considered an asset.

• Exceptional interpersonal and communication skills.

• Fluency in English is mandatory; knowledge of other languages (ie: French) relevant to your assigned regions is highly preferred.

• Experience studying, working, or traveling abroad.

• Entrepreneurial mindset with the ability to synthesize insights to create recruitment opportunities.

• Strong organizational skills, detail-oriented in all deliverables.

• Flexible and capable of handling stress and change.

• Ability to align recruitment strategies with the organization’s mission and stakeholder needs.

• Willingness to travel as required, including some weekends for events, campus days, conferences etc.

• Legally eligible to work and travel in your designated region.

Please submit a CV/resume (mandatory) along with your application.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.