Continent Planning & Ops Lead

Operational excellence 

• Responsible for the follow-up on operational standards across Planning Markets, incl. parameters, process updates, pre-season settings 

• Responsible for standardized processes across Planning Markets for allocation and replenishment strategies 

Continent supply optimization

Pre-season:       

• Oversee together with D&S Specialist stock deployment on Planning Market/ RW level 

• Flag risks related to capacity and operational constraints  based on supply plans  

In Season: 

• Follow-up together with D&S Specialist on disbalances of supply in relation to demand  between Planning Markets and act with: 

Moves: 

• Responsible for planning and operation of stock balance actions between Planning Markets/ RW  

• Own moves budget and forecast process and ensure involvement from logistics  

• Follow up on the moves uplift, profit and lead times 

• SPOC for logistics on moves 

Digital fulfillment: 

• Own sourcing and splits budgeting and forecasting 

• Responsible to steer digital fulfillment parameters to meet demand plan from Planning Markets/RWs/  SMs  

• Follow up on sale uplift , cost and profit of digital fulfillment actions 

• SPOC for logistics on sourcing                

Post season: 

• Set budget and forecast of exits strategies across Planning Markets

Continent Logistics

• Together with continent logistics set the framework for delivery frequency for the continent  

• Support Continent Logistics in implementing and harmonizing standard delivery schedules and frequencies across SMs 

• Responsible for network strategy implementation and related projects (optimization , ramp-up, ramp down ) 

Education 

• Bachelor’s or Master’s degree (or equivalent) in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related quantitative field 

Skills 

• Logistics and fulfillment expertise: Solid understanding of warehouse operations, order fulfillment flows, and transport capacity management 

• Operational problem-solving: Hands-on mindset with the ability to resolve bottlenecks, anticipate constraints, and adapt plans quickly 

• Planning and coordination: Strong ability to align supply, logistics, and market needs to ensure feasible and efficient stock movements 

• Analytical capability: Skilled in analyzing fulfillment KPIs and logistics data to identify root causes and improvement opportunities 

Experience 

• 3–5 years of experience in logistics, fulfillment, or supply chain operations within retail, fashion, or FMCG with proven track record of working with warehouse or transport planning, order management, or stock flow coordination 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE 

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

• 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).​

​We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 
• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 
• We are an inclusive company where you’re encouraged to be yourself at work 
• You will have access to a large global talent community, where career growth and aspirations have no limits 
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, paid leave programs, and paid time off, including a community day to serve your local community