Sales Support Specialist

What you’ll be doing

• Support the national sales team in pre and post sales; prepare contracts, process cancellations, assist with complex billing investigations, prepare change of ownership and reporting as required.
• Credit investigation and determination of outcome based on credit policy and communicate outcome to the customer.
• Collaborate with ACIL Support Manager to deliver additional training and documentation to support the national sales team.
• Support the onboarding of new team members to the national sales team 
• Compliance management
• Booking and managing corporate travel for the broader sales team
• Regular delivery of reporting and data analysis.
• Collaborate with the Billing/Corporate Systems teams to ensure processes are streamlined.

What we’re looking for

• Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
• Demonstrated expertise in a customer focused role.  
• Motivation to work in a support role, completing adhoc tasks based on project and national sales teams requirements.
• An analytical thinker who’s comfortable working with data and has a keen eye for detail.

We know not everyone will meet every requirement, and that’s okay. If you’re excited about the role and believe you can make a difference, we’d love to hear from you.

A few other things we want you to know...

• As an equal opportunity employer, carsales welcomes applications from individuals of all backgrounds, identities, abilities, and life experiences. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and supported.
• If you have a disability or require adjustments to participate fully in the recruitment process, please let us know - we’re here to support you.
• We understand the importance of work-life balance and offer flexible working arrangements, including part-time options. If you’d like to explore this, just ask during the process.
• We’re also a proud Circle Back Initiative employer, which means we commit to responding to every applicant.
• Successful candidates joining the carsales team will need to complete a National Police Record check and must have full-time Australian working rights.

So come join us - because every role plays a vital part in our journey toward something big!