Housing Officer (West London)

About us Choosing to work at Stef & Philips is more about than just having a job. All members of our team share the same goal: to help improve the lives if vulnerable people around the UK by delivering safe, suitable homes and vital services for the homeless, back by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion, and opportunity for all. Our journey so far Stef & Philips began life in 2006 as a traditional family-run lettings agent, servicing private tenants and landlords in North London. But the UK’s urgent need for good quality social housing had a profound impact on our Founder and CEO, Chris Philippou. In 2012 he acted on that need, and we now operate UK-wide with over 4,300 accommodation units, 7,500 tenants and counting. By bringing together private investors, local authorities, charities, and housing associations in as spirit of trust and a shared commitment to improving tenants’ lives, we’ve created a versatile, end-to-end model that delivers fit-for-purpose accommodation and services – a setting where people can begin to thrive again. Our full-service approach is unique. All work is carried out by dedicated in-house teams to ensure reliable, high-quality service. The process begins with private or institutional investors looking for a positive social impact. Once we’ve helped them source and acquire the right property, our construction arm remodels and refurbishes it to our exacting quality standards. We also sign a lease with the investor to handle lettings, management, and maintenance, while protecting their capital and yields. We believe everyone deserves a safe place to call home, right now though the UK’s housing crisis is getting worse, with homelessness forecast to double over the next 25 years. We’re committed to changing that trend, combining profit with purpose. Our roots as a family business remain at the core of who we are, as do the values that go with it, and our commitment to help vulnerable people get the housing help they need.