Care Team Leader

Job Purpose Are you a passionate care professional ready to take the next step in your leadership journey? Do you want a rewarding role where you can inspire a team, support vulnerable adults, and truly make a lasting difference every day? We are looking for a dedicated and compassionate Care Team Leader to join our residential mental health service, Laughton Croft. This is an exciting opportunity for someone who thrives in a fast-paced, person-centred environment and is passionate about delivering high-quality care and support to adults with mental health needs. As a Team Leader, you will play a key role in supporting the Registered Manager and Deputy Manager with the day-to-day running of the service. You’ll lead shifts, mentor staff, oversee care delivery, and help create a safe, empowering, and recovery-focused environment where residents can thrive. This is more than just a leadership role, it’s an opportunity to positively impact lives, champion best practice, and help individuals achieve greater independence, confidence, and wellbeing. What You’ll Be Doing Leadership & Shift Coordination Lead and motivate care staff to deliver exceptional, person-centred support Act as the senior member of staff on shift, providing guidance and direction Ensure the smooth and effective running of the service day-to-day Promote a safe, supportive, and positive living environment for residents Respond confidently to incidents, safeguarding concerns, and emergencies Care Planning & Resident Support Develop and maintain detailed, person-centred care plans tailored to individual needs Complete and review risk assessments and mental capacity assessments Create personalised Safety Plans, Life Plans, and “All About Me” profiles Support residents with daily living, emotional wellbeing, independence, and recovery goals Build meaningful relationships with residents and encourage positive outcomes Team Development & Communication Support, supervise, and mentor care staff to help them grow and succeed Lead handovers and team meetings to ensure excellent communication across shifts Work collaboratively with families, healthcare professionals, and external agencies Promote a positive team culture built on respect, compassion, and accountability Quality & Compliance Ensure all care records and documentation are accurate, up to date, and compliant Support audits, inspections, and quality monitoring within the service Champion safeguarding, best practice, and high standards of mental health care Ensure all staff follow policies, procedures, and recovery-focused approaches

Essential Previous experience working within mental health or residential care services Experience in a Senior Support Worker, Team Leader, or similar leadership role Strong understanding of care planning, risk assessments, and safeguarding procedures Knowledge of the Mental Capacity Act and person-centred care approaches Ability to confidently lead shifts and support a care team effectively Excellent written and verbal communication skills Ability to maintain accurate records, reports, and documentation A compassionate, professional, and proactive approach to supporting residents Desirable NVQ/QCF Level 3 (or above) in Health & Social Care Experience completing Mental Capacity Assessments and safety planning Experience conducting staff supervisions and mentoring team members Knowledge of CQC standards and regulatory requirements within residential care services Key Skills Strong leadership and decision-making abilities Excellent organisation and time management skills Ability to problem solve and remain calm under pressure Effective communication and interpersonal skills High attention to detail with record keeping and documentation Compassionate, recovery-focused, and person-centred approach to care

Mileage paid over 5 miles (up to 50 miles per day) Life insurance Company pension in place Meals provided 24/7 free counselling service On site car park Monthly staff bonuses Refer a friend scheme of up to £250 each Full time (37.5 hours per week). Starting from £13.50, based on experience Please note: Applicants must currently live in the UK. Sponsorship is not available for this role.