Sales Concierge

Velaz Solar & Roofing is a leading provider of residential and commercial solar and roofing solutions in Santo Domingo, Dominican Republic. Our mission is to deliver sustainable, cost-effective clean energy installations with a commitment to high-quality project execution. As a Sales Concierge, you will play a pivotal role in guiding customers through their solar journey, ensuring a seamless and positive experience from initial inquiry to installation. Key responsibilities include: Deliver exceptional customer service by responding to inquiries and explaining solar products and services. Manage inbound leads by qualifying opportunities and coordinating follow-ups with sales and technical teams. Conduct preliminary assessments of customer energy needs and recommend tailored solutions with personalized proposals. Schedule and coordinate appointments between customers and sales/technical advisors for on-site evaluations and quotes. Ensure all required sales and installation documentation is completed and properly managed. Perform ongoing follow-up to support customers throughout the process and resolve issues through installation. Join Velaz Solar & Roofing and help families save money, support a cleaner planet, and advance your career in the rapidly growing renewable energy industry.

Required Qualifications: 6 months to 1 year of experience in sales, customer service, or a similar customer-facing role Working proficiency with CRM tools, Excel or Google Sheets, WhatsApp, phone systems, and email for customer communication Native Spanish proficiency English proficiency at B1–B2 level Legal authorization to work in the Dominican Republic Preferred Qualifications: Basic knowledge of solar and renewable energy concepts

Elite Rewards: Including an all-expenses-paid trip to Turks and Caicos, F1 Adventure – Live the thrill of a Formula 1 race, a Rolex watch, and a Tesla Experience – Drive a Tesla as one of our top performers. Exclusive access to Velaz Solar & Roofing Sales Academic. With Top quality training by Daniel G labelled world's 1# sales trainer of 2024 Flexible Work Options: Be Your Own Boss with a flexible schedule that fits your lifestyle. Professional Development: Continuous support and growth opportunities to advance your career in the rapidly expanding solar industry. Streamlined Process: Fast installation timelines. Join a Movement That Matters: At Velaz Solar, your hustle has purpose. Help families save money, support a cleaner planet, and build the life you’ve always wanted. If that excites you, we’re excited to meet you.