Business Support & Compliance Officer

This role offers the opportunity to support business operations and compliance activities within a growing team. You will play a key part in ensuring documentation, processes, and regulatory requirements are managed effectively, helping the organisation maintain high standards of governance and operational efficiency.

Job title:

Business Support & Compliance Officer

Job Description:

This role is home-based with the need to travel to our Heathrow office for team meetings. You must also be eligible to gain Security Clearance.

What you’ll be doing

• Manage and maintain compliance documentation, ensuring records are accurate and aligned with current legislation
• Coordinate audits and support compliance checks, ensuring required evidence and documentation are in place
• Monitor updates to policies and regulations, communicating changes to relevant stakeholders
• Provide administrative and operational support, including coordinating meetings, tracking actions, and maintaining records
• Support process improvement by developing workflows, documentation, and operational processes
• Build relationships with internal teams and external partners, acting as a key point of contact for business support and compliance activities

What we’re looking for

Essential

• Demonstrable experience in business support, compliance, governance, or a similar role
• Strong organisational and administrative skills, with the ability to manage multiple priorities and deadlines
• Good knowledge of compliance, risk management, or regulatory frameworks
• High attention to detail, with a focus on accuracy when managing documentation and records
• Confident communication skills, with the ability to engage stakeholders and follow up on actions
• Experience supporting audits or working with compliance processes, with an ability to manage and evidence requirements effectively

Desirable

• Experience working in a regulated environment such as public sector, finance, healthcare, or education
• Understanding of data protection or GDPR requirements

About

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences

What’s in it for you?

• A salary up to £40,000 depending on experience

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• Flexible, home-based working with occasional travel for client and team meetings

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

Location:

West Drayton

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent