Get to know Summit Pacific Medical Center:

Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.

• Critical Access Hospital
• 24/7 Emergency Department
• Level II Cardiac Center
• Level III Stroke Center
• Level IV Trauma Care

To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org

Pay Range (depending on experience):

$27.57 - $40.71

.

JOB SUMMARY

The Community Health Worker Specialist (CHW) will provide outreach, coaching, and health related social support for patients of all ages. This position will focus on reducing barriers to healthcare services through providing and assisting patients in finding social support services and resources, care coordination, and promotion of health and wellness principles. They will partner with Care Coordination RNs with Care Management services

This role may provide basic education on wellness, mental health, brief coaching and discreet skill building, and coordination in accessing support to address identified needs. Furthermore, the CHW will foster collaborative relationships with other providers and social support agencies, government institutions, and other organizations to ensure ease in coordination of care across service domains.

In addition, the CHW will assist the population health program in patient outreach, program coordination, and health initiatives to improve health and decrease care gaps.  The CHW will also need to be available for mobile visits to patients’ homes to complete assessments and provide other services in the home setting.

JOB SPECIFIC DUTIES AND RESPONSIBILITIES

• 1. Provide ongoing outreach, coaching, and health related social support for patients of all ages.
• 2. Provide basic education on primary care and mental health and wellbeing, discrete skill building, and coordination in accessing community supports to address identified needs.
• 3. Foster collaborative relationships with providers and other Summit Pacific Medical Center (SPMC) caregivers and other community organizations which support our patients. 
• 4. Appropriately document and submit charges for services provided.
• 5. Must have the ability to drive and care for patients off- campus and meet the driver qualifications per policy in order to perform home visits, outreach to other community organizations, and attend non-SPMC appointments with patients as appropriate.
• 6. May offer additional support and services within the scope of their job description and role.
• 7. Coordination and recruitment for population health programs.
• 8. Assist patient coordinators with patient outreach, scheduling Annual Medicare Wellness Visits, and initiatives to improve health and decrease care gaps
• 9. Performs special projects and other related duties as assigned.

*Essential Job Function

STAFF MEMBER RESPONSIBILITIES

• Adapts to changes in the work environment:
• Asks clarifying questions and/or provides constructive input in a helpful and respectful manner.
• Builds and Maintains Relationships:
• Maintains effective working relationships with supervisor and direct co-workers.
• Creates positive experiences for patients, customers and, co-workers:
• Consistently provides a level of service that meets SPMC standards.
• Demonstrates ongoing learning & development.
• Participates in ongoing skills training and competency development.
• Complete a SPMC approved CHW training program within 6 months of hire if not previously completed before hire.

• Exhibits effective work skills:
• Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-prioritizes and/or shifts focus as needed to deliver expected results.
• Facilitates Teamwork:
• Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment.
• Fosters an environment of trust:
• Treats others with courtesy and respect. Does not engage in gossip or triangulation.
• Supports SPMC mission, vision, and values
• Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics.

ORGANIZATIONAL RESPONSIBILITIES

In addition to the duties and responsibilities listed above, all employees are expected to support the Summit Pacific Medical Center mission, vision and values; comply with SPMC policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.

REQUIRED EDUCATION AND EXPERIENCE

• Lived experience and/or understanding of the greater Grays Harbor Community.
• A minimum of 3 years of relevant work experiences in healthcare, social services or similar fields.

REQUIRED LICENSES, CERTIFICATIONS, AND/OR REGISTRATIONS

• 1. Completion of a SPMC approved CHW training program within 6 months of hire if not previously completed.
• 2. Valid WA driver’s license with a satisfactory driving record; No more than two (2) moving violations within the past two (2) years.
• 3. Defensive Driver Course specified by SPMC required within 6-monhts of hire.
• 4. Drivers must be a minimum of 21 years of age.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES

• 1. Strong organizational skills: ability to prioritize, and reprioritize, work as needed to meet objectives.
• 2. Professional and effective written and verbal communication skills. Ability to identify and employ communication strategies appropriate to the audience. Grammar and punctuation skills as needed to compose professional documents.
• 3. Proficient in the use of current technology and software, including intermediate to advanced Microsoft Office skills (Word, Excel, Outlook).
• 4. Proven ability to handle confidential information with discretion. Ability to develop and maintain accurate documentation and records.
• 5. Demonstrated teamwork and collaboration skills. Strong customer service and interpersonal skills; ability to maintain composure and interact calmly and professionally with co-workers, providers, patients and visitors in a fast-paced, high-stress environment.
• 6. Ability to work independently using good judgment, problem-solving, organization, and prioritization skills to complete assignments in a timely, accurate, and effective manner.

FTE:

1

Work Shift:

All non union, non exempt staff

Working Location:

Elma, Washington

Benefits:

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC:

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site

Additional Information:

• Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services.
• Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as:
• Hiking/ walking trails – whether you’re looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world!
• Kayaking – There are many areas that are easily accessible and have beautiful views.
• Nature viewing – Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car)
• Fishing & Hunting – If you’re looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks!
• Other activities – Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn.
• Nearby colleges – Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state.

Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital’s programs, activities, services, and employment.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.