Food & Service Manager

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food Service Manager, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you

Diverse range of events to run which will give you great experience

Opportunity to develop all round skills of running a hotel

Empowerment to improve the F and B offering

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies and the opportunity to earn qualifications while you work

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference in the local community

What you will be doing

Lead, mentor and train the Food & Beverage Operations team

Ensure Food & Beverage relevant brand standards are maintained

Strategize on new products and service offerings

Create unforgettable experiences for our guests"

Your experience and skills ideally should include:

Proven experience managing full-service hotel food operations, including breakfast service, running the bar operations, and banquet events for groups up to 150+ guests

Knowledge of Brand Standard would be an advantage.

This is a hands on role with some admin required, such as rotaring staff, stocktaking, health and safety, performance reviews.

You must have Minimum 2+ years in a supervisory or management role within hotel food and beverage operations

Service-focused mindset with a track record of building and maintaining strong relationships with all stakeholders—guests, staff, and suppliers

Strong leadership capabilities with the ability to lead by example, develop team culture, and drive high-performance standards, for a team of over twenty team members

Excellent communication and organizational skills with the ability to clearly articulate strategies, actions, and opportunities

Demonstrated capacity to manage multiple operations simultaneously while maintaining quality and guest satisfaction

As a senior manager in the business you will be doing duty management shifts and representing the General Manager.

Passion for continuous improvement and the drive to develop into a leadership role such as Operations Manager or General Manager

Your team and working environment:

The MERCURE White Hart hotel is the largest hotel in the City of Salisbury, with 68 bedrooms and 12 Apartments, the hotel offers events space for up to 220 guests in five unique spaces,

it is known as a hotel within the heart of the community and is the go to place for all events within the area, given our great reputation.

If you are looking to be a General Manager of the future this is the perfect role to develop your skills.

Quality of life is important to us and we practise what we preach, weekends off on a rotational basis and straight shifts, shifts include, breakfast 6 to 3pm lates 3pm to 11pm day shifts such as 12 to 9 or 9 to 5 as examples.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.