Despatch Clerk - Afternoon Shift

Job Title: Despatch Clerk (Regular Afternoons - Sun to Thurs) Contract Type: Permanent (Full-Time) Shift patterns: 14:00 - 22:00 (Sunday to Thursday) Location: Burton on Trent - DE13 0BB

Salary:£28,309.23 ( £26, 897.13 + Shift premium for Afternoon shift = £28, 309.23)

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We are recruiting for a hands-on Despatch Clerk to join our fast‑paced logistics operation. This is a highly involved role and not just your average Despatch role.

You will be part of a small, experienced team, collectively covering multiple operational responsibilities to ensure smooth, safe and efficient despatch activity

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Key Duties & Responsibilities

Key Duties & Responsibilities

• Process customer orders using WMS platforms.
• Plan vehicle loads with careful consideration of weight distribution and volume.
• Communicate regularly with the planning team, management, and other depots to support daily targets and overall operational performance.
• Oversee vehicle movements from arrival to departure, ensuring all site procedures are followed.
• Support loaders with the structured despatch of pallets and trailers.
• Liaise with transport teams to arrange trailers in line with operational requirements.
• Carry out general reception duties as part of site control responsibilities.
• Control site access and egress, including conducting staff searches where required.

These responsibilities are divided amongst a team of four Despatch Clerks.

On a typical day, one clerk will oversee gatehouse operations, a second will manage the work release, and a third will focus on planning activities, while the fourth provides support wherever required.

The role requires candidates to be comfortable with cross-training and rotating between duties when necessary to provide holiday and absence cover, ensuring continuity of service across the team

✅ THIS ROLE WOULD SUIT PEOPLE WHO

• Previous experience in a Despatch Clerk, Operations Clerk, or similar role is essential

• Comfortable multitasking and "wearing several hats" within a busy Warehouse environment

• Confident working alongside loaders and managing high volumes

• Strong communication skills across radio, email, phone and Microsoft Teams

• Good MS Office and general PC knowledge

• Strong attention to detail and confident with numbers and maths

• Calm, organised and able to work under pressure in a busy operation

Full training will be provided; however, applicants must have experience in a similar despatch or operations-based role within a busy environment.

✅ WHY JOIN US?

• Free parking and on-site canteen facilities
• 33 days annual leave
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅ WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅ BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 22nd June. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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