Business Process Partner/Administrative Support

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche Diagnostics

At Roche Diagnostics, we are committed not only to advancing diagnostic solutions that help healthcare professionals make critical decisions for their patients, but also to improving how these essential tools are integrated into healthcare systems worldwide - delivering strong outcomes more efficiently and at a lower cost.

In more than 100 countries, we offer one of the industry's most comprehensive portfolios of in vitro diagnostic tests, combined with clinical decision support, consulting, digital diagnostics, disease management, laboratory automation, and software solutions. Together, these capabilities help us deliver integrated solutions for laboratories, clinicians, and healthcare systems.

What is your mission?

As a Business Process Partner/ Administrative Pool Assistant, you will be part of a business support team working closely with the leadership team. Your mission will be to improve business agility and operational efficiency, helping free up valuable time for strategic teams as well as field-based commercial and service teams.

This role combines high-quality executive and administrative support with a strong focus on innovation and continuous improvement. You will help optimize processes, introduce practical management tools, including project management and AI-based solutions, and ensure compliance with internal policies at a national level.

If you are motivated by efficiency, technology, collaboration, and the opportunity to make a real business impact, this role offers a great opportunity to contribute.

Your Key Responsibilities

Executive and leadership support Coordinate and manage leadership agendas, including meetings, travel planning, and other priority activities that support business focus and organizational effectiveness.

Internal and external coordination Support interactions with key internal and external stakeholders to help move strategic initiatives, cross-functional projects, and commercial priorities forward. You will also contribute to improving day-to-day ways of working, making processes clearer, simpler, and more efficient.

Commercial support

Provide direct support to key account teams by preparing client briefings, maintaining accurate CRM data, and following up on administrative and operational actions as part of the: wider business support team.

Process improvement and automation Identify repetitive or manual tasks across different areas and help design and implement practical solutions to simplify, improve, and automate them, including through the use of AI and digital tools.

Compliance and governance Help ensure that administrative and operational processes are carried out in line with internal policies and standards across Finance, Human Resources, Communications & Events, and Business Integrity.

Cross-functional collaboration Work closely with colleagues across the support team to coordinate priorities, provide back-up when needed, and help ensure continuity and balanced workload across the organization.

What We Look for in You

At least 5 years of relevant experience in one or more of the following areas:

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Project management from planning through execution

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Executive support

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Team coordination

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Administrative or operational management in large corporate environments, ideally within matrix or network organizations

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Residence in Barcelona

Languages Fluent written and spoken English and Spanish are essential.

Digital mindset and technology skills Strong experience using cloud-based productivity tools such as Microsoft 365 or Google Workspace, together with a proactive and demonstrated interest in Generative AI and digital innovation.

Competency

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Process improvement and simplification

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Digital fluency, including interest in AI tools

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Agile and project management knowledge

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Data accuracy and insight orientation

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Strategic thinking and business awareness

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Strong communication and stakeholder management

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Adaptability, resilience, and innovation mindset

We offer ongoing training in agile methodologies, systems thinking, and strategic thinking, as well as the opportunity to work in an innovative environment focused on continuous improvement and learning, where you can develop your career with us .

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.