Senior Analyst, Change & Program Management

Job Description

The Senior Analyst, Cybersecurity Change & Program Management provides hands-on execution, coordination and analytical support for AirAsia’s cybersecurity change and transformation initiatives. Reporting to the Senior Manager, Cybersecurity Change & Program Management, this role supports the planning, tracking, reporting and delivery of cybersecurity programs and awareness initiatives, ensuring delivery discipline, data accuracy and smooth cross-functional coordination.

Responsibilities

Program Execution & Coordination

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Support execution of cybersecurity programs and initiatives by maintaining delivery plans, milestones and task trackers

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Coordinate activities across cybersecurity, ICT and business teams to ensure timelines, dependencies and actions are followed through

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Track deliverables, action items and outcomes arising from program and governance meetings

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Support preparation of materials for program reviews, steering committee updates and stakeholder sessions

Change Management & Awareness Support

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Support rollout of cybersecurity awareness campaigns, training initiatives and engagement activities

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Assist with logistics, communications and tracking participation across business units and regions

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Help tailor awareness and change materials for different employee groups and roles.

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Collect feedback from stakeholders and participants to support continuous improvement of change initiatives

Metrics, Reporting & Analysis

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Maintain program dashboards, trackers and reports (e.g. milestones, KPIs, adoption metrics)

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Analyse data related to program progress, awareness engagement and change effectiveness

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Support preparation of monthly and quarterly reports for management and leadership forums

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Ensure documentation and evidence are maintained for audit and assurance purposes

Risk, Issue & Dependency Tracking

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Track and document key risks, issues, assumptions and dependencies across cybersecurity initiatives

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Monitor risks and issues, escalating emerging concerns to the Senior Manager in a timely manner

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Track mitigation actions and follow up with owners to ensure closure

Stakeholder & Team Support

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Act as a coordination point between cybersecurity teams, ICT, business units and corporate functions

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Support workshops, working sessions and alignment meetings through preparation and follow-up

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Build effective working relationships through clear communication, reliability and attention to detail

Process & Capability Improvement

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Identify opportunities to improve program tracking, reporting templates and execution processes

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Capture lessons learned and best practices across initiatives

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Support standardisation of tools, templates and ways of working within the cybersecurity PMO

Key Stakeholders

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Senior Manager, Cybersecurity Change & Program Management

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Manager, Cybersecurity Change & Program Management

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Cybersecurity Functional Teams

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ICT and Business Unit Representatives

Skills & Experience

Experience

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3–6 years of experience in program coordination, project support, change support, or analytical roles.

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Experience working in technology, cybersecurity, digital, or transformation environments is preferred.

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Exposure to enterprise-wide initiatives, awareness programs, or governance processes is an advantage

Program & Change Skills

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Foundational understanding of project or program management concepts.

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Familiarity with change management principles and awareness initiatives.

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Strong organisational skills with the ability to manage multiple tasks and priorities.

Technical & Analytical Skills

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Basic understanding of cybersecurity concepts and risk management (depth not required).

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Strong analytical skills with experience using spreadsheets, dashboards, and presentation tools.

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Comfortable working with data, metrics and structured reporting.

Personal Attributes

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Detail-oriented, disciplined and dependable.

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Proactive, curious and eager to learn.

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Comfortable working in fast-paced environments.

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Strong sense of accountability and ownership of assigned work.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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