Compliance Testing Analyst

We’re looking for a Compliance Testing Analyst to join our Central Compliance team at MBPS. In this role, you will directly report to the Team Lead/Assistant Manager of Testing. The Senior Analyst will support testing, monitoring, and quality assurance tasks in Canada.

Position Responsibilities

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Demonstrated experience in testing activities (e.g., compliance testing, controls testing, QA, or audit-related testing).

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Solid understanding of what internal controls are, including their purpose, design, and how they mitigate risk.

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Ability to review processes, identify control gaps or issues, and assess compliance with established requirements.

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Experience in drafting clear, concise, and well‑structured testing reports, including documenting observations, conclusions, and supporting rationale.

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Strong attention to detail when reviewing documentation and evidence to ensure accuracy and completeness.

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Strong organizational, analytical, and problem‑solving skills with disciplined and ethical work practices

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Able to work independently with minimal supervision while delivering accurate, timely, and cost‑effective results

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Effective written and verbal communicator who adapts messaging to different audiences and levels

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Builds strong internal and cross‑functional relationships; represents the department professionally

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Knowledge of the financial services industry with foundational understanding of regulatory and compliance requirements

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Performs technical and data‑driven analysis to support decisions

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Applies policies, procedures, and regulations to assess business impacts and guide work methods

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Customer‑centric mindset focused on service excellence, stakeholder needs, and end‑user experience

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Demonstrates strong business acumen by understanding business functions, challenges, and value propositions

Required Qualifications

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Minimum 2-3 years in Compliance, testing, banking, internal or external audit background or any related financial services experience.

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Strong organizational skills for managing multiple tasks, excellent English proficiency in writing and communication, and adept in report writing. Demonstrates strong analytical, problem-solving, and ethical decision-making abilities, with proficiency in MS Office and adaptability to new compliance systems.

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College/University Degree and/or equivalent experience in Accounting, Legal, Finance, Business or related fields

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Relevant certifications (e.g. CPA etc.) is an advantage.

Preferred Qualifications

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Strong understanding of internal controls

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Strong analytical thinking with high attention to detail

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Organized, disciplined, and able to manage priorities independently

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Professional, ethical, and accountable in delivering quality work

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Collaborative team player who builds strong stakeholder relationships

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Customer‑ and business‑aware with a problem‑solving mindset

When you join our team

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We’ll empower you to learn and grow the career you want.

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We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

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As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com .

Working Arrangement

Hybrid