Urgent Care Patient Services (Clifton)

The schedule for this position is rotating. Week A Monday 8 to 8 Tuesday 8 to 2 Saturday and Sunday 8 to 8 Week B is Tuesday 2 to 8 and 8 to 8 Wednesday through Friday.

This position is responsible for greeting and signing in patients in a prompt, courteous, and professional manner, checking them out after the appointment and making patient appointments following medical practice procedures.

Cedar Point Health offers competitive pay and comprehensive benefits to full-time employees, including medical, dental, vision, AFLAC, employee life and accidental death insurance, 401k, and Paid Time Off including sick time.

Background check will be performed with an offer of employment.

Medical Translation Spanish Certification (CHI or CMI) is valued and considered for additional compensation.

*FOR INTERNAL CANDIDATES - SEE BELOW

Responsibilities

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Greets patients and visitors promptly with courtesy and compassion and checks patients in and out before and after appointments.

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Facilitates patient flow and communicates changes with patients and clinical staff.

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Appropriately and courteously screens solicitors for relevance to the organization’s needs.

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Collects and manages mail delivered to the front desk.

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Updates patient information and ensures completion of appropriate paperwork prior to checking the patient in.

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Verifies insurance, co-pays, current demographic information, and scans ID and insurance cards into the system

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Explains financial requirements to the patients or responsible parties, collects copays as required and posts copays and payments on account balances

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Reconciles daily deposits and run necessary reports daily.

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Schedules appointments for patients, makes reminder calls one business day before appointments, and maintains the schedule (e.g. cancellations or additions) to ensure accuracy.

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Performs other duties as assigned.