Program Coordinator (Remote)

Role Logistics

Location : Remote (can be fully remote, CET hours preferred)

Project Length : 12 month contract

Required qualifications

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Fluent in English and preferably some understanding of German.

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Demonstrated expertise in plain language, readability, tone, and brand voice development, experience with technical or product copy and financial disclosures a plus.

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Experience in leading and coordinating a team.

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Hold an interest in cars.

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Moderate knowledge of vehicle technology and aftermarket processes.

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Experience with AI-assisted writing tools and language automation in a sales/retail context, including financial content workflows.

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Knowledge of Office package and JIRA, Confluence, Salesforce.

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Ability to relate to, and meet, sometimes short critical deadlines.

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Meticulous mindset.

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Good networking skills.

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Problem-solving and critical thinking

Tasks and working method

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Identify language-related risks (ambiguous vehicle specifications, financing terms, tone discrepancies, bias, inclusivity) and implement preventive measures in all NSC touchpoints.

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Establish metrics and dashboards to track language quality, translation turnaround times.

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Drive continuous improvement through audits, feedback loops, and maintenance of linguistic resources (glossaries, style guides, term bases) specific to automotive sales, financing, insurance, and aftersales.

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Validation of new and modified technical terminology.

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Suggesting improvements to the terminology.

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Respond to e-mail enquiries about terminology.

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Evaluate translations and translation service providers.

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Coordinator of Language Champions and SPOC towards other business areas and AG.

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Capacity planning of other Language Champions.

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Available capacity for tasks as Language Champion.

Other

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Detailed tasks are defined in consultation with the respective business areas.