Remedial Officer

Responsibilities: •

Conduct field collection activities for delinquent debtors.

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Monitor and ensure the collection process runs in accordance with SOPs and company policies.

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Has a good understanding of banking remedial processes and general banking knowledge.

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Perform direct visits to debtors for negotiation, collection, and verification of business/assets conditions.

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Prepare reports on visit results, collection progress, and debtor condition analysis.

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Coordinate with internal teams regarding collection strategies and follow-up actions.

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Ensure all field activity documentation is properly recorded, accurate, and well-documented.

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Achieve the collection targets set by the company.

Requirements: •

Minimum Bachelor’s degree (S1).

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At least 1 year of experience in remedial/collection.

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Proficient in Microsoft Office.

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Target-oriented, disciplined, and able to work under pressure.

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Experienced in field collection and handling debtors directly.

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Strong negotiation skills in collection activities.

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Able to communicate in English (is a plus).