Returns Associate, 1st Shift

We are seeking a Returns Associate to join our team. In this role, you will process returned shipments from customers in a timely manner and analyze product condition to determine final disposition. In addition, the position requires managing communication within the team to establish and maintain effective working relationships. Candidates should be able to analyze problems, formulate logical conclusions and create potential solutions. The ideal applicant is detail-oriented, organized and self-motivated. 

A day in the office looks like this: 

• Handle return items based on standard process and procedures. 
• Resolve disposition of product that has been returned. 
• Work in FIFO order to ensure SLA’s are met 
• Ensure good communication within the team to establish and maintain effective working relationships with co-workers and support the customer service team 

Got the skills and experience? Here’s what we’re looking for:

• High school diploma or GED required  
• Must be able to consistently lift up to 50 pounds  
• Must be able to work on your feet for long periods (8 to 10 hours). 
• Must be able to work in a warehouse environment with the following: dust, heat, coolness and humidity  
• Flexible and Dependable 
• Multi-Tasker willing and ready to perform any job necessary 
• Planner-manages time well 
• Highly organized 
• Attention to detail 

And here’s our end of the bargain! 

• Competitive compensation based on skills and experience, and bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1