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idfcfirstbankcareers

idfcfirstbankcareers

E-Branch Relationship Manager

Role

E-Branch Relationship Manager

Job type

-

Found on Mokaru

20 hours ago

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Salary

Not disclosed by employer

Job description

Job Requirements

Job Role: E-Branch Relationship Manager

Job Function: Turbo Cross-Sell

About the Role: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.

Key Roles and Responsibilities

  • Meet and exceed revenue targets by actively engaging with customers.
  • Identify and explore new business opportunities to drive growth.
  • Ensure faster resolution of customer issues with effective follow-through.
  • Conduct market research to evaluate customer needs and identify selling opportunities.
  • Support and train team members to consistently exceed daily and weekly targets.
  • Collaborate effectively with internal and external stakeholders to achieve business objectives.

Education Qualification: Any graduate

Experience: 2-5Years experience in retail banking, sales, or customer relationship management is desirable.

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