Retail Sales Officer

Job Requirements

A Retail Sales Officer is responsible for assisting customers, promoting products, achieving sales targets, maintaining store presentation, and ensuring excellent customer service to enhance overall store performance.

Key Responsibilities

• Greet and assist customers with product selection
• Achieve daily and monthly sales targets
• Promote products, offers, and loyalty programs
• Maintain product displays and store cleanliness
• Handle billing, cash, and POS transactions
• Monitor stock availability and coordinate replenishment
• Resolve customer queries and complaints professionally
• Prepare sales reports and maintain records
• Support visual merchandising activities
• Ensure compliance with company policies and procedures

Required Skills

• Strong communication and interpersonal skills
• Sales and negotiation abilities
• Customer service orientation
• Basic computer/POS knowledge
• Teamwork and problem-solving skills

Qualifications

• Bachelor’s degree or Diploma in Business, Marketing, or related field
• Previous retail sales experience preferred

Work Environment

• Retail stores, showrooms, supermarkets, or malls
• Flexible shifts including weekends and holidays may be required