Account Support

At Olenex , we supply a broad portfolio of high-quality edible oils and fats to customers worldwide. With thirteen strategically located refineries across Europe, we produce a wide range of liquid and tropical oils. Our team of specialists works closely with both food and non-food producers to deliver tailor-made ingredients that meet specific needs.

Beyond production, we are active in trading and sourcing raw materials to strengthen our offering in the oil and fats industry. Sustainability and fair trade are at the heart of what we do. Through our #SharedResponsibility initiative, we build integral partnerships and work toward a 100% sustainable supply chain.

We also believe in investing in our people. At Olenex, you’ll find opportunities for career development, training, and contribution within a dynamic and challenging environment where your impact truly matters.

We are currently looking for a detail-oriented & reliable

ACCOUNT SUPPORT

to join our team at the Central Post office in the heart of Rotterdam.

Our Account Support team plays a key role in supporting the Olenex Account Managers. In this position, you are an active contributor to Account Management , taking ownership of daily administrative tasks and defined activities that help the team operate smoothly and effectively.

Your responsibilities

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Enter contracts for Key Accounts into MarginCalc

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Support larger accounts by sending prices and preparing rolling proposals

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Communicate directly with major accounts to provide these proposals

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Process contract amendments at the request of Account Managers

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Manage contract wash-outs in the system

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Compile and send prices to assigned accounts

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Set up automated contract balance reports in OAS as requested

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Create additional reports in OAS when needed

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Distribute market reports to agreed-upon accounts

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Send weekly reports and updated Excel overviews to relevant Account Managers

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Take all necessary actions to ensure both sales volume and excellent customer service