Manager, Commercial Excellence (Air Logistic)

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable.

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well . Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

Assistant Manager, Sales supports airline cargo sales and end-to-end cargo solutions for scheduled and charter flights, driving revenue growth from new and existing customers. The role manages key customer relationships, oversees bookings and space coordination, ensures regulatory and operational compliance, and works closely with internal teams and external partners to deliver seamless cargo services and support business growth.

Description : Commercial & Revenue Ownership

• Acquire new airline cargo customers and grow revenue from existing accounts to achieve assigned sales, volume, and yield targets
• Enhance revenue from new customers and increase penetration with existing customers
• Own a portfolio of key cargo accounts and be fully accountable for commercial performance
• Develop and execute sales strategies by route, customer segment, and capacity availability
• Proactively sell priority products, guaranteed space, special cargo, and charter solutions to maximize yield

Customer & Market Development

• Build and maintain strong relationships with freight forwarders, shippers, and key logistics partners
• Identify new trade lanes, industries, and customer opportunities to expand cargo revenue
• Lead commercial negotiations including pricing, space commitments, and service agreements

Capacity, Booking & Space Control

• Lead space allocation and booking decisions to balance customer demand, yield, and operational constraints
• Work with cargo operations and network teams to optimize load factors and flight utilization
• Support charter cargo planning including customer sourcing, pricing, and space commitments

Operational & Regulatory Oversight

• Ensure all shipments comply with Dangerous Goods Regulations (DGR), airline policies, and packaging standards
• Oversee export documentation and customs coordination in collaboration with customers and ground handlers
• Act as the commercial escalation point for shipment issues, delays, or service failures

Reporting & Performance Management

• Review and validate cargo sales and revenue reports to ensure accurate billing and freight charge collection
• Monitor customer, route, and product performance and take corrective actions where needed

Others

• Perform other commercial and business-related tasks as assigned by management
• 4–5 years of experience in sales strategy, commercial analytics, or revenue operations
• Proven track record of driving sales performance through data-driven insights and actionable strategies
• Strong analytical and problem-solving skills, with proficiency in tools such as Excel, SQL, Tableau, Power BI, or similar
• Experience working closely with sales or commercial leaders to optimize performance, build forecasts, and identify business opportunities
• Ability to influence and collaborate across functions (Sales, Finance, Marketing, Ops) with strong communication and interpersonal skills
• Comfortable working with CRM platforms (e.g., Salesforce, HubSpot) and driving system adoption
• Experience in fast-paced industries, such as logistics, e-commerce, or tech, is preferred
• Willingness to travel across the region occasionally as needed

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

Work-Life at #TeamTeleport

Unlimited training -You will have access to a wide range of learning resources including Notion!

Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!