Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton

We are delighted to announce a fantastic opportunity at the Courtyard by Marriott hotel located in Littleton, MA ! We are currently searching for a charismatic and customer-oriented Part-Time and Full -Time Front Desk Agent.

Hurry and join our exceptional team at the Courtyard by Marriott as a Front Desk Agent ! Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year!

That's not all - we have even more perks for you! With DailyPay , you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500 !

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Courtyard by Marriott . This is a golden opportunity for you to enhance your professional skills and unleash your potential!

Pay: $18 - $20 Per Hour

Schedule: Must have Weekend Availability- flexibility is schedule - Mornings and Evening shifts open

Job Type: Part-Time & Full-Time Positions Open

Responsibilities

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative

• Prior front desk experience in a hotel setting preferred
• Multitasking skills and ability to work in a fast-paced environment
• Reliability
• Must be 18 years old or older
• Marriott experience is a plus
• Open availability, including weekends
• Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus
• Strong communication skills
• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
• 401K Matching