Performance Management Control & Quality Specialist

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Life Sciences, and Industrial Equipment.

Recognized as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.

The Role We’re looking for a dedicated professional who seeks the continuous improvement of the organization.

The person that we are looking for must have strong communication skills and must be willing to spread our quality culture to all the teams, having in mind a continuous improvement mindset based on metrics and data analysis.

What You Will Do

• Review the processes in accordance with the organization's policies, quality standards, and OKRs
• Provide software engineers and developers with the necessary tools to fulfill the quality requirements
• Create/update dashboards and reports
• Provide Project, Team, and Area Managers with the necessary tools to track the projects’ execution and fulfillment
• Perform internal audits
• Analyze improvement suggestions
• Analyze non-conformities and identify corrective actions
• Review findings from the audits and objectively define follow-up actions

What Success Looks Like

Within your first year, you will have

• Perform Internal Audits on projects and processes
• Support all teams in the company
• Updated current dashboards and created new ones
• Updated tools and processes

Why Join Us

• Be part of a company shaping the future of manufacturing software
• Join a team where storytelling, strategy, and technology meet to make Industry 4.0 real

What You Will Bring

• Knowledge of ISO9001 Requirements
• Passion for quality, continuous improvement, and data analytics and metrics
• Great interpersonal and communication skills
• Excellent spoken and written English communication skills

What we consider a plus (not mandatory)

• Knowledge of ISO27001 Requirements and Controls and CMMI Model
• ISO9001 Auditor certification
• Experience in performing audits
• PowerBI or other data analysis/dashboard tools knowledge
• Awareness and experience in agile software development methodologies

Diversity, Equity and Inclusion are a source of commitment and innovation

At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences. Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive.

If you need accommodation during the recruitment process, please let us know - we're happy to support you.