Specialist II, Business Analytics

Job's mission

This role is responsible for end-to-end management of sales commission processes while supporting broader Sales Operations activities in forecasting and business review cadences. This role combines commission administration, data analytics, and sales operations support to ensure accurate incentive payouts, reliable performance tracking, and effective execution of sales processes. The position partners closely with Sales, Finance, and Operations to translate data into insights and enable informed business decisions.

What you will be working on

1. Commission Operations Ownership

• Own the end-to-end commission cycle (monthly/quarterly) including accrual calculations to ensure accurate and timely payout processing.
• Interpret and apply complex commission plans, including crediting rules, adjustments, and exceptions
• Validate and reconcile sales data across Salesforce/CRM and finance systems prior to payout approval
• Manage commission statements and provide transparency into earnings and calculations

1. Analytics & Business Insights

• Develop dashboards and reports on sales performance, quota attainment, and commission payouts
• Provide support for forecasting, performance monitoring, KPI reporting, and operational cadence reviews
• Reconcile commission data against financial results to ensure consistency and audit readiness

1. Data Governance & Process Control

• Ensure data integrity and consistency across CRM, compensation systems, and financial data sources
• Establish robust validation checks, audit processes, and reconciliation controls
• Maintain documentation for commission plans, sales crediting rules, and calculation methodologies

1. Stakeholder Partnership

• Act as a key point of contact for Sales teams on commission and performance-related queries
• Explain payout calculations, performance metrics, and sales data clearly and confidently
• Collaborate with Sales Leadership, Finance and HR to align policies and data definitions

1. Process Optimization & Systems Enablement

• Drive continuous improvement in commission processes, forecasting and sales operations workflows
• Identify opportunities to automate reporting, improve data quality, and reduce manual effort
• Support implementation or enhancement of tools (CRM, commission systems, BI platforms)

What we are looking for

• Bachelor’s degree in Finance, Accounting, Business, or related field
• Minimum 8 years of experience in sales compensation, finance, sales operations, or data analytics
• Advanced Excel skills (modeling, complex formulas, large dataset handling)
• Working proficiency in BI tools (such as Power BI, Incorta, Tableau) for dashboarding and reporting
• Strong understanding of financial processes (accruals, reconciliation, close cycles)

What sets you apart

• Analytical depth – goes beyond reporting to explain “why”
• Ownership & accountability – independently manages full commission cycles and forecasting.
• Attention to detail – ensures financial accuracy and control
• Business partnering – interacts confidently with Sales leadership, Finance and Operations.
• Process improvement mindset – continuously enhances efficiency and controls