Loan Processor

We are looking for a Loan Processor to join a growing Australian brokerage. This is a full-time role for someone organised, detail-oriented, and experienced in managing loan files from submission through to settlement. You’ll be a key part of a team, supporting brokers and helping clients navigate the mortgage process smoothly.

Key Responsibilities

• Prepare and package loan files for submission
• Review documents for accuracy and completeness against lender requirements
• Follow up with clients and brokers to gather any outstanding information
• Track application progress and update CRM or loan processing systems
• Liaise with lenders, valuers, and other relevant parties as needed
• Assist with post-approval and settlement coordination
• Ensure files are compliant, complete, and audit-ready

About You

• Experience in AU loan processing, mortgage administration, or credit support
• Knowledge of AU lender policies and mortgage submission requirements
• Strong attention to detail — you notice what others might miss
• Able to manage multiple files at different stages simultaneously
• Comfortable using CRMs, lender portals, and Microsoft Office or Google Workspace

Nice to Have

• Experience with platforms such as Infynity, Middle, ApplyOnline, Quickli is highly regarded.
• Clear written and verbal English communication skills
• Proactive attitude - able to follow up clients, lenders, and third parties without being prompted
• Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)
• Full-time, work-from-home
• Long-term, stable opportunity with room for growth
• Training and ongoing support provided
• Professional, supportive team environment