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speakit

speakit

Website

Danish Customer Support

Company

speakit

Role

Danish Customer Support

Location

Remote

Job type

Full-time

Found on Mokaru

1 month ago

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Salary

Not disclosed by employer

Job description

Are you ready to be part of a world famous innovative company? We are looking for fluent Danish speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading brand!

Responsibilities

  • Provide support on inquiries and complaints by phone, email, or chat
  • Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
  • Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
  • Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry
  • Native or near native Danish speaker
  • B2-level English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • Previous experience on customer sector will be considered positively
  • 16,800 euros gross/annum
  • Monthly performance bonus
  • Private Health Insurance
  • Fit pass
  • Indefinite duration package
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader
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