Human Resources Manager

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

HUMAN RESOURCES MANAGER

POSITION SUMMARY

Under the direction of the Director of Human Resources, the Human Resources Manager supports organizational objectives through the administration of team member communications, compliance initiatives, benefits support, labor and union administration support, employee engagement programs, recognition initiatives, reporting, and special projects. This position serves as a key partner in promoting effective communication, maintaining compliance readiness, supporting team member programs, and executing Human Resources initiatives across the organization.

The Human Resources Manager works collaboratively with leadership and departments throughout the property to ensure Human Resources programs and initiatives are effectively communicated, administered, and aligned with the Company's Mission and Values.

Maintain all sensitive information in accordance with company policies on Confidentiality and the Code of Ethics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Recommend modifications to existing Human Resources programs, communications, and practices to the Director of Human Resources based on changing business needs and organizational priorities.

Lead, support, and oversee HR-related communications across the property, ensuring messaging is clear, consistent, timely, and aligned with company values, policies, and business objectives.

Manage and administer company-wide communication platforms, including Rede App, Triple Play digital signage systems, email communications, and other approved employee communication channels.

Develop and maintain communication calendars and coordinate messaging related to organizational announcements, policy updates, operational changes, benefits information, recognition programs, events, and company initiatives.

Partner with leaders and departments across the organization to develop and distribute communications that support business objectives and enhance team member awareness and engagement.

Ensure consistency of branding, messaging, and communication standards across all employee communication platforms.

Monitor and track compliance-related requirements, including required training completions, certifications, licenses, policy acknowledgments, and regulatory obligations.

Maintain compliance tracking systems and records to ensure organizational readiness and adherence to company, Tribal, gaming, labor, and regulatory requirements.

Generate compliance reports and communicate outstanding requirements to department leadership and Human Resources leadership.

Coordinate and support audit preparation activities and maintain documentation necessary to support internal and external audits.

Assist with the administration of team member benefits programs and serve as a liaison between team members, Human Resources leadership, and benefit vendors.

Support labor and union administration activities, including communication, documentation, tracking, reporting, and coordination of related initiatives.

Assist with communication and administration of annual enrollment activities and other benefit-related programs.

Coordinate and support team member engagement initiatives, recognition programs, appreciation events, and activities that reinforce the Company's Mission and Values.

Partner with leadership to identify opportunities to increase participation in team member programs and organizational initiatives.

Prepare, maintain, and analyze Human Resources reports, dashboards, metrics, and workforce data.

Provide reporting and analytical support to Human Resources leadership to assist with strategic planning, workforce initiatives, compliance monitoring, and operational decision-making.

Lead and support special projects and cross-functional initiatives as assigned by the Director of Human Resources.

Build and maintain positive working relationships with leaders, team members, vendors, and external partners.

Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.

Other duties as assigned.

QUALIFICATIONS

Bachelor's degree in Human Resources, Business Administration, Communications, Organizational Leadership, or a related field, or four (4) or more years of management experience in Human Resources, or an equivalent combination of training, education, and experience.

Prior gaming, hospitality, entertainment, or resort experience strongly preferred.

Experience supporting Human Resources functions such as communications, compliance, benefits administration, labor relations, employee engagement, project management, or organizational initiatives preferred.

SHRM or PHR certification preferred.

SKILLS

Strong leadership and interpersonal skills.

Excellent oral, written, presentation, and communication skills.

Strong organizational and project management abilities.

Ability to manage multiple priorities and deadlines in a fast-paced environment.

Strong analytical and reporting capabilities.

Meticulous, organized, and accurate.

Extreme confidentiality.

Ability to build effective partnerships across all levels of the organization.

Familiarity with Human Resources systems, communication platforms, and Microsoft Office applications.

Communicate effectively with all levels of employees and guests.

Able to work effectively in a team environment.

Analyze and think about how possible solutions impact the entire operation.

Be flexible to work varying shifts and schedules as needed.

PHYSICAL DEMANDS

Ability to stand and sit for extended periods of time.

Ability to walk distances throughout the property.

Ability to lift 30 to 40 lbs.