Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have two fixed term opportunities for Workflow Delivery Specialist – Network reporting to Manager, Network program Delivery

A bit about your role

The Workflow Delivery Specialist is responsible for managing and coordinating network delivery programs across nbn’s active infrastructure environment, supporting network normalisation, augmentations, migrations, held orders, and general works programs. A key focus of the role is assessing, triaging, prioritising, and allocating incoming customer and program demand to the appropriate workforce or resolver groups, requiring strong communication, problem-solving, and decision-making skills to ensure timely coordination and resolution. The role also involves creating optimised work packages, monitoring delivery milestones, managing risks and escalations, ensuring SLA compliance, and working closely with internal teams, delivery partners, and stakeholders to deliver efficient, customer-focused, and commercially aligned outcomes.

A bit about you

The ideal candidate will bring extensive telecommunications experience, ideally within carrier network technologies, with strong expertise in high-volume network rollouts, civil construction, cabling practices, and telecommunications operational processes. They will possess excellent analytical, problem-solving, communication, negotiation, and stakeholder management skills, along with the ability to prioritise competing tasks and manage multiple projects under tight deadlines. The role also requires strong commercial acumen, attention to detail, the ability to interpret complex technical information, and a proactive commitment to safety and HSE risk management.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a 12 month Fixed Term opportunity and applications for this role will close at midnight Tuesday16th June 2026

To be eligible for this role, you must have full working rights in Australia.