Lithuanian speaking Customer Service roles in Sofia Bulgaria - Relocation pack

Mercier Consultancy is excited to announce openings for Lithuanian Speaking Customer Service Representatives in Sofia, Bulgaria, with an attractive relocation package to assist your move. We are looking for enthusiastic individuals who are dedicated to providing exceptional customer service and support to our Lithuanian-speaking clients.

In this role, you will be the primary point of contact for our Lithuanian-speaking customers, addressing inquiries, resolving issues, and ensuring a seamless customer experience. Your contributions will be essential in upholding our commitment to customer satisfaction.

Responsibilities

• Provide outstanding customer service in Lithuanian and English through various communication methods
• Handle customer inquiries, issues, and requests with professionalism and efficiency
• Maintain accurate documentation of customer interactions in our CRM system
• Collaborate with internal teams to resolve customer challenges effectively
• Collect and analyze customer feedback for continuous improvement
• Stay informed about our products and services to assist customers effectively
• Participate in training sessions to enhance service knowledge and skills
• Fluency in Lithuanian and English with excellent verbal and written communication skills
• Previous customer service experience is preferred
• Strong problem-solving skills and a customer-focused attitude
• Ability to manage multiple tasks in a fast-paced environment
• Excellent attention to detail and organizational abilities
• Passionate about providing exceptional customer experiences
• Familiarity with CRM systems and customer support software is a plus

Competitive Monthly Salary

Relocation paid to Bulgaria

Help finding apartment

Paid training and growth possibilities

and more