Workplace Experience Specialist

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact

The Workplace Experience Specialist supports the team at the Oakland office by helping create a welcoming, engaging, and organized workplace environment. This role focuses on employee engagement, event coordination, office administration, and day-to-day workplace operations. The ideal candidate is highly organized, service-oriented, and enjoys creating positive experiences for employees, candidates, and visitors.

This person will support office events, employee engagement activities, workplace communications, and administrative tasks that help ensure the Oakland office is an exceptional place to work. The Workplace Experience Specialist reports to the Vice President of Talent Development.

In This Role You’ll Get To

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Create meaningful connections by coordinating employee events, volunteer opportunities, celebrations, and team activities that help strengthen engagement and connection across teams.

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Elevate the employee experience by creating a welcoming and positive office experience for employees, visitors, and onsite candidates.

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Support the planning and execution of leadership visits, company gatherings, team meetings, and workplace events.

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Serve as the primary point of contact for office communications, sharing updates, announcements, and event information with employees.

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Coordinate office supplies, snacks, meals, and workplace resources to ensure employees have what they need to be successful.

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Partner with vendors and building management to support day-to-day office needs and workplace services.

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Assist with scheduling, meeting coordination, and administrative support for People Team programs and initiatives.

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Support employee engagement programs, recognition efforts, and culture-building activities.

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Maintain workplace records, invoices, and other administrative documentation.

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Assist with special projects and workplace initiatives as needed.

What We’re Looking For

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1-3 years of experience in workplace experience, office administration, hospitality, event coordination, customer service, or a related field.

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Strong organizational and time management skills.

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Excellent written and verbal communication skills.

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Proficiency with Google Workspace tools.

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Ability to manage multiple priorities in a fast-paced environment.

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Strong attention to detail and follow-through.

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Positive, service-oriented approach with a passion for creating great employee experiences.

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Experience coordinating events, meetings, or employee activities is preferred.

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Comfortable serving as a welcoming representative of the company for candidates, visitors, and employees.

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Bachelor's degree or equivalent experience preferred.

At ThredUp, your base pay is one part of your total compensation package. This role pays between $75,000 and $80,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer

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Collaborative environment with an average of four days in the office each week and flexibility to work remotely on select Fridays.

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Competitive salary (we leverage market data)

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Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

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Employee stock purchase plan

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Flexible PTO (take the time you need) + 13 company holidays

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Paid Sabbatical after 3 years of full time employment

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Generous paid parental leave for new mothers and fathers

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Medical, dental, vision, 401k, life and disability insurance offered

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We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.