Operational Excellence & Continuous Improvement Manager

Salary: £45,000-£50,000 Grade: K Contract Type: Permanent (Full-Time) Shift patterns: Monday to Friday, 0800 - 1600 Location: Derby - DE21 7HW

Be part of something new and exciting. At DHL Supply Chain, the world's leading logistics provider, our people keep the country moving—and now you have the chance to help shape a brand-new start-up operation from the ground up. Join us at the beginning of this journey and play a key role in building a high-performing, innovative team that will set the standard from day one.

We're now seeking an experienced Operational Excellence & Continuous Improvement Manager to play a pivotal role in driving this next chapter of our journey.

✅ A TYPICAL DAY MAY INVOLVE

• To initially support the implementation and embedding of operational excellence (OMS) on site
• Delivering safe, efficient and cost effective operations, ensuring high levels of service performance and customer satisfaction
• Driving the identification, prioritisation, and implementation of improvement initiatives that enhance productivity, reduce waste, and improve quality, using structured methodologies
• Fostering a data-driven approach to decision-making and ensuring that improvements are measurable, sustainable, and aligned to wider business objectives
• Acting as a critical link between day-to-day operational delivery and longer-term strategic transformation, ensuring that operational practices evolve in line with business growth, technology, and changing customer demands.

✅ THIS ROLE WOULD SUIT PEOPLE WHO

• Have a customer and operational excellence focus
• Experience leading process improvements
• Have excellent operational knowledge
• Knows and uses fundamental concepts, practices & procedures relative to quality & productivity improvement

✅ WHY JOIN US?

• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅ WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅ BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

#DSCUKIC