Patient Access Specialist - UVA Health Haymarket Emergency Department

Haymarket Medical Center is a nationally recognized, 60-bed, acute care hospital with a 24/7 adult and pediatric ready emergency department. Our team is ready and prepared to assess, treat, and stabilize any emergency condition for any age. The medical center includes the Heathcote Health Center, which contains a variety of physician offices, outpatient imaging and laboratory, and an outpatient surgery center. These jobs focus on managing the financial aspects of patient care, including billing, insurance claims, payment processing, financial counseling, utilization and revenue cycle analysis.

Patient Access Specialists are responsible for managing patient entry points into the healthcare system, including scheduling, registration, and verifying insurance. Patient access staff ensure that patients can efficiently navigate administrative processes while maintaining data accuracy and enhancing the patient experience.

This position is for the 7:00 pm - 3:30 am shift (Tuesday through Saturday) to support late evening and overnight emergency room registration.

Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience.

Entry-level position typically requiring little to no prior experience. Work is routine and follows standard procedures. Work is closely supervised. Problems faced are routine with clearly defined solutions. Communicates information that requires little explanation or interpretation.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent. Customer service experience preferred.

Experience: Preferred not required.

Licensure: None required.

PHYSICAL DEMANDS

Job requires sitting for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, repetitive) and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull 20 - 50lbs.

Benefits

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Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

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Paid Time Off, Long-term and Short-term Disability, Retirement Savings

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Health Saving Plans, and Flexible Spending Accounts

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Certification and education support

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Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment .