Quality Technician

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following.  Other duties may be assigned.  Reasonable accommodation may be made to enable individuals to perform the essential functions.  The following duties and responsibilities are to be performed accurately, efficiently, within Company safety and quality standards, within specified time frames and as needed.

Return Material Authorization (RMA) Processing

• Complete check-in process (documenting shipment details, condition of material and CRM receipt)  
• Communicate discrepancies to appropriate team, coordinate resolution, and drive timely closure of return
• Perform inspection, determine disposition, complete MRP transactions, and prepare for movement
• Physically move material to designated area based on disposition (Scrap/Rework/Return to Stock)

Change Management Administration

• Lead bi-weekly Enterprise Change Notice (ECN) and Manufacturing Change Notice (MCN) meetings
• Collaborate with project leads to create detailed ECN implementation timing and execution plans
• Create, coordinate, track and report MCN status within the site Operations and Engineering teams
• Validate completion of site MCN activities and identify and escalate aging tasks as needed

Nonconforming Material (NCM) Processing

• Receive nonconforming material, evaluate against Allegion/Customer requirements, and disposition
• Transact and move material based on disposition (Scrap/Rework/Return to Stock)
• Generate reports to communicate the outcome of the NCM process to the manufacturing teams
• Assist the Quality Team with problem solving and formal root cause investigations regarding scrap

Quality Assurance

• Perform product and system audits in all areas as required by internal and industry (ISO:9001) standards
• Create and control quality documents (Work Instructions, Quality Alerts, etc.)
• Lead or support product sort based on internal or external customer request
• Accurately record, investigate, interpret, and effectively communicate inspection, test, and quality data
• Apply problem-solving skills (Pareto, 5Why, etc.) to support improvements in internal metrics

General Duties

• Maintain workspace organization and cleanliness per Quality Department 5S standard
• Perform periodic safety inspections of assigned tools, equipment, and workspace
• Provide active support in cross functional events to ensure quality presence
• Determine work priorities and effectively manage workload to meet deadlines
• Complete all assigned training (Safety, Quality, Operational Excellence) by given deadline

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.  Familiarity with industry best practices outlined in MIL-STD-120 and AIAG MSA, preferred.  Demonstrated application of Statistical Process Control methodology (SPC), or process capability, yield, productivity (lean) measurement tools.

EQUIPMENT SKILLS:  Preference given to candidates with ability to program Coordinate Measurement Machines (CMM); or experienced in the use of optical comparator, hardness gage, height gages, micrometers, sine bars, thread gages, advanced optical, visual, or laser-based measurement systems.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and/or the public.  Ability to speak effectively before groups of employees and peers.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several variables in standardized situations. Prefer ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS:  While performing the duties of this job, the employee is regularly required to walk, talk, visually evaluate, and hear.  The employee frequently is required to stand and reach with hands and arms.  The employee is occasionally required to sit.  The employee must frequently use hands to handle and feel.  The employee must occasionally bend, stoop, kneel, and crouch.  The employee must be able to lift and/or move up to 35 pounds.  Specific vision abilities required by this job include color vision.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is expected to follow all safety guidelines and wear proper PPE where indicated.

ADDITIONAL INFORMATION:

• Proficiency in Microsoft Outlook, Excel, and PowerPoint as well as current technology software
• Self-motivated with ability to prioritize work to balance multiple projects and deadlines
• Good verbal, listening and written communication skills
• Proactive, positive, professional attitude

EDUCATION and/or EXPERIENCE:  Below are the minimum requirements for this position.

• High school diploma or GED.
• Formal training or demonstrated proficiency with Blueprint reading, including GD&T methodology
• Third party certification, such as CCT, CQE, CQT preferred
• Resume detailing education, certifications, work history and relevant position specific experience

We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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