The Role

Hone is seeking a Staff Cloud Engineer to join our Engineering team. Reporting to the Senior Director of Technology Operations, you will serve as the principal technical authority for cloud infrastructure across Hone’s healthcare platform. This is a high-impact, high-visibility role: you will set the long-term infrastructure strategy, establish engineering-wide standards, and lead the most complex and ambiguous infrastructure initiatives from conception through production. You will act as a force-multiplier—raising the capability of every engineer on the team through mentorship, architecture guidance, and hands-on technical leadership. You will own infrastructure-as-code using Pulumi, drive DevOps maturity through Azure DevOps and GitHub, and build CI/CD pipelines that enable our engineering teams to ship safely and rapidly at scale.

Primary Responsibilities

• Define and own Hone’s multi-year cloud infrastructure strategy on Microsoft Azure, balancing reliability, security, cost, and engineering velocity
• Lead the architecture and delivery of the most complex infrastructure initiatives—including multi-region resilience, zero-trust networking, and platform-level developer tooling—from design through production
• Architect and provision cloud infrastructure using Pulumi (TypeScript/Python), establishing the patterns, modules, and guardrails that other engineers build on
• Design, build, and maintain robust CI/CD pipelines in Azure DevOps and GitHub Actions, setting the standard for automated build, test, deployment, and rollback workflows
• Define and enforce organization-wide infrastructure standards: tagging policies, cost governance, security baselines, environment parity, and capacity planning across all environments
• Drive GitOps maturity across the engineering organization, championing infrastructure-as-code, pull-request-based change management, and full audit trails
• Collaborate directly with Engineering, Product, and Security leadership to translate business requirements into infrastructure roadmaps and investment decisions
• Mentor and technically develop senior and mid-level engineers; conduct architecture reviews and raise the infrastructure engineering bar organization-wide
• Partner with security and compliance teams to design and maintain HIPAA-compliant cloud configurations, including network segmentation, key management, secrets handling, and audit controls
• Own disaster recovery strategy and business continuity planning, including infrastructure runbooks, chaos engineering programs, and failover testing at scale
• Drive operational excellence through observability tooling (Azure Monitor, Application Insights, Log Analytics) and establish SLO/SLA frameworks for critical services
• Evaluate and champion emerging cloud-native services and tooling, providing executive-level recommendations that shape Hone’s technical strategy
• Contribute to the broader engineering community through tech talks, documentation, code reviews, and cross-team collaboration

Qualifications

• 8+ years of cloud engineering or DevOps experience, with at least 5 years on Microsoft Azure in a production environment
• Demonstrated track record as a staff-level or principal engineer—setting technical direction, leading cross-team initiatives, and influencing architectural decisions beyond your immediate team
• Deep, hands-on production experience with Pulumi (strongly preferred) or equivalent IaC tooling (Terraform, Bicep), with the ability to design reusable module libraries and enforce standards at scale
• Expert-level experience building and maintaining CI/CD pipelines in Azure DevOps and/or GitHub Actions across large engineering organizations
• Mastery of core Azure services: AKS, App Service, Azure Functions, Storage, Key Vault, Virtual Networks, Azure SQL, Service Bus, and Azure Networking (Hub-Spoke, Private Endpoints, NSG/UDR design)
• Proficiency in multiple scripting and general-purpose languages (Python, TypeScript, PowerShell, Bash) for automation, tooling, and platform engineering
• Advanced understanding of GitOps principles, branching strategies, and infrastructure change management practices at enterprise scale
• Expert-level experience with containerization and orchestration (Docker, Kubernetes/AKS) including cluster operations, workload identity, autoscaling, and network policy in production
• Deep familiarity with HIPAA compliance requirements and cloud security best practices: zero-trust architecture, identity federation, secrets management, network isolation, and audit logging
• Experience designing and operating SLO/SLA frameworks, capacity planning models, and FinOps programs at scale
• Proven ability to mentor and develop senior engineers, influence without authority, and drive technical alignment across multiple teams
• Excellent written and verbal communication skills with a track record of producing architecture decision records (ADRs), runbooks, and executive-facing technical briefings