Patient Transport Coordinator

Overview

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace.

Job Details

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and working with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and escalate delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Requirements

• High school diploma required (Associate’s degree in healthcare preferred)
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred
• Strong organizational, multitasking, and computer skills
• Excellent communication and interpersonal abilities

Salary Range

USD $20.00 - USD $29.77 /Hr.

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

Responsibilities

• Coordinate Transfers: Schedule and manage patient transport, ensuring proper medical support and working with EMS, ambulette services, and payors for authorization.
• Prioritize & Monitor: Triage requests by urgency and monitor hospital bed capacity to ensure timely, safe transfers.
• Ensure Safety & Comfort: Maintain clear communication, verify medical needs are met, and support transport staff during operations.
• Documentation & Reporting: Record all transport details, update patient charts, and escalate delays or issues as needed.
• Compliance & Quality: Adhere to hospital policies, safety standards, and confidentiality; participate in audits and training.
• Collaboration: Coordinate with departments across the hospital and communicate special patient needs to transport teams.
• Problem Solving: Resolve transport-related issues quickly to minimize care disruptions and maintain smooth operations.

Requirements

• High school diploma required (Associate's degree in healthcare preferred)
• Experience in EMS, dispatch, healthcare logistics, or patient care in fast-paced settings preferred
• Strong organizational, multitasking, and computer skills
• Excellent communication and interpersonal abilities

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.