Global Operations Manager - Security

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Location | Open to all SoftwareOne Locations for Internal Applications

We are seeking a Global Operations Manager – Security to connect and strengthen our regional delivery teams across our Security Services portfolio.

This is a pivotal role focused on driving consistency, quality, and operational excellence across managed security services globally. You will work closely with regional teams and stakeholders to shape how we deliver security services—ensuring a seamless, high-quality and resilient experience for our customers and colleagues.

Operating at the centre of our global delivery model, you will influence service performance, support continuous improvement, and promote standardised ways of working across regions. This is an opportunity to make a meaningful impact in a fast-paced, evolving environment while collaborating across a globally distributed organisation.

What we need to see from you

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You bring strong experience in managed service delivery within a global context, with a solid background in security services and the ability to navigate complexity and drive alignment across teams.

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You have confidence building relationships with stakeholders, influencing outcomes, and embedding consistent, high-quality operational practices. A strong understanding of security environments, frameworks, and service delivery models is key, alongside a proactive mindset and a passion for continuous improvement.

•

You are motivated by driving operational excellence at scale and enjoy working as part of a globally connected team.

Further information is available in the full job description.

Job Function

Services

Location | Open to all SoftwareOne Locations for Internal Applications

We are seeking a Global Operations Manager - Security to connect and strengthen our regional delivery teams across our Security Services portfolio.

This is a pivotal role focused on driving consistency, quality, and operational excellence across managed security services globally. You will work closely with regional teams and stakeholders to shape how we deliver security services-ensuring a seamless, high-quality and resilient experience for our customers and colleagues.

Operating at the centre of our global delivery model, you will influence service performance, support continuous improvement, and promote standardised ways of working across regions. This is an opportunity to make a meaningful impact in a fast-paced, evolving environment while collaborating across a globally distributed organisation.

•

You bring strong experience in managed service delivery within a global context, with a solid background in security services and the ability to navigate complexity and drive alignment across teams.

•

You have confidence building relationships with stakeholders, influencing outcomes, and embedding consistent, high-quality operational practices. A strong understanding of security environments, frameworks, and service delivery models is key, alongside a proactive mindset and a passion for continuous improvement.

•

You are motivated by driving operational excellence at scale and enjoy working as part of a globally connected team.

Further information is available in the full job description.