Nursing Operations Manager - Neonatal Level III/IV Unit

Position Summary 🚨 Now Hiring: Nurse Operations Manager (NOM) – NICU Level III/IV Unit 🚨 Winnie Palmer Hospital for Women and Babies is seeking a dynamic and experienced Nurse Manager to provide leadership and operational oversight for the Neonatal Level III/IV Unit. This role is accountable for achieving departmental and hospital goals in collaboration with medical staff and leadership, ensuring exceptional patient care, safety, and operational excellence. Location: Orlando Health Winnie Palmer Hospital for Women & Babies, Orlando, FL Department: Neonatal Level III/IV Type: Full-time Shift: Days Why Choose Us? 🏆 Recognized Excellence: Our NICU is named one of the “Best Children’s Hospitals in Neonatology” by U.S. News & World Report. 📈 Room for Growth: We foster leadership development and offer free continued education and certification opportunities. 💰 Competitive Compensation: Enjoy shift differentials for evenings, nights, and weekends. 🎓 Benefits from Day 1: Comprehensive coverage starts on your first day, including student loan repayment, tuition reimbursement, backup childcare, elder care, pet insurance, and more! 🌟 Work with the Best: Be part of a Magnet®-designated hospital with a Just Culture that encourages learning and accountability. Ready to Lead with Us? 🔹 Apply now and take the next step in your nursing leadership journey! At Orlando Health, we’re not just a workplace—we’re a family committed to supporting you through every stage of your life and career. “Orlando Health Is Your Best Place to Work” isn’t just a promise—it’s a reality we live every day. Responsibilities Evaluate the care environment and implement improvements to ensure quality service, patient flow, comfort, safety, and compliance with regulatory standards (e.g., OSHA, Joint Commission, infection control, risk management). Plan, organize, direct, and evaluate patient care delivery to achieve consistent, high-quality outcomes. Foster a safe, high-reliability environment for patients and team members. Promote diversity, equity, and inclusion while contributing to nursing policies and organizational decision-making. Lead continuous improvement initiatives to measure and enhance nursing and patient care performance. Serve as a change agent, guiding staff through organizational and operational transitions. Develop and maintain an effective care delivery model aligned with patient and family needs. Support implementation of new technologies, procedures, and services. Qualifications Education & Training: Bachelor of Science in Nursing (BSN) required Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or related graduate degree preferred Licensure & Certification: Current Registered Nurse (RN) license in the State of Florida or Nurse Licensure Compact (NLC) Basic Life Support (BLS) certification required Additional certifications may be required based on patient population (ACLS, PALS, NALS, TNCC) National leadership certification (ANCC or AONL) required within 2 years of hire Experience: Minimum of 2 years as a Registered Nurse in an Neonatal level III or IV setting At least 1 year of leadership experience in a level III or IV NICU Evaluate the care environment and implement improvements to ensure quality service, patient flow, comfort, safety, and compliance with regulatory standards (e.g., OSHA, Joint Commission, infection control, risk management). Plan, organize, direct, and evaluate patient care delivery to achieve consistent, high-quality outcomes. Foster a safe, high-reliability environment for patients and team members. Promote diversity, equity, and inclusion while contributing to nursing policies and organizational decision-making. Lead continuous improvement initiatives to measure and enhance nursing and patient care performance. Serve as a change agent, guiding staff through organizational and operational transitions. Develop and maintain an effective care delivery model aligned with patient and family needs. Support implementation of new technologies, procedures, and services. Education & Training: Bachelor of Science in Nursing (BSN) required Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or related graduate degree preferred Licensure & Certification: Current Registered Nurse (RN) license in the State of Florida or Nurse Licensure Compact (NLC) Basic Life Support (BLS) certification required Additional certifications may be required based on patient population (ACLS, PALS, NALS, TNCC) National leadership certification (ANCC or AONL) required within 2 years of hire Experience: Minimum of 2 years as a Registered Nurse in an Neonatal level III or IV setting At least 1 year of leadership experience in a level III or IV NICU