Patient Access Rep

Overview

Join our team as a day shift, full-time, Day Surgery Recovery Room Patient Access Representative in Montclair , NJ .

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financi al well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
• Learn more about the benefits offered for this job.

Get to Know Your Team

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities

• The Patient Access Rep serves as the liaison between Finance, Nursing, and Physician offices. The role obtains accurate demographic information, records, and verifies all pertinent information from insurance companies with respect to a patient’s authorization for services, eligibility, and benefits.
• Register s pati ents for Family Practice Group and obtains accurate demographic and insurance information .
• Handle s main telephone lines for the Family Practice Group .
• Provide s patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, and Advance Care Directives .
• Obtain s appropriate signatures and copies and/or scans all identification and healthcare coverage presented .
• Communicate s all information and financial responsibility to the patient/guarantor .
• Complete s registration forms, insurance forms, HMO referrals, processes medical record requests, and any other MFP office forms required by our patients .
• Provide s general non-clinical information regarding the Family Practice Group and gives necessary instructions prior to appointments .
• Maintain s confidentiality with all information .

Qualifications

Job Requirements

•

High school diploma or GED equivalent.

•

1+ years of working in the medical/and or medical insurance fields.

•

Knowledge of medical terminology.

•

Strong working knowledge of the Microsoft Office Suite.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

• The Patient Access Rep serves as the liaison between Finance, Nursing, and Physician offices. The role obtains accurate demographic information, records, and verifies all pertinent information from insurance companies with respect to a patient's authorization for services, eligibility, and benefits.
• Register s pati ents for Family Practice Group and obtains accurate demographic and insurance information .
• Handle s main telephone lines for the Family Practice Group .
• Provide s patients with information required by federal mandates, i.e., Patient Rights and Responsibilities, and Advance Care Directives .
• Obtain s appropriate signatures and copies and/or scans all identification and healthcare coverage presented .
• Communicate s all information and financial responsibility to the patient/guarantor .
• Complete s registration forms, insurance forms, HMO referrals, processes medical record requests, and any other MFP office forms required by our patients .
• Provide s general non-clinical information regarding the Family Practice Group and gives necessary instructions prior to appointments .
• Maintain s confidentiality with all information .

Job Requirements

•

High school diploma or GED equivalent.

•

1+ years of working in the medical/and or medical insurance fields.

•

Knowledge of medical terminology.

•

Strong working knowledge of the Microsoft Office Suite.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.