Engineering Service Coordinator

The University of Virginia School of Engineering invites applications for an Engineering Service Coordinator . This position serves a hybrid role providing project coordination, work order scheduling, and hands-on facilities maintenance support. The role bridges administrative and field operations by coordinating small-to-medium facilities projects, scheduling and dispatching maintenance work, and performing or assisting with technical tasks to maintain buildings, equipment, and furniture across the Engineering School. The position requires strong organizational skills, customer service orientation, and technical competence in academic facility operations.

This is a full-time in-person role.

Responsibilities

Work Scheduling & Coordination (30-40%)

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Receive, review, prioritize, and schedule maintenance and service requests

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Dispatch work orders to facilities staff and/or contractors based on skill, availability, and urgency

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Monitor work order progress and follow up to ensure timely completion

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Communicate clearly with customers regarding schedules, delays, and completion status, and gather feedback for process improvement

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Maintain the computerized work request system

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Analyze workload trends and recommend process or scheduling improvements

Facilities Technician Duties (25–35%)

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Perform semi-skilled maintenance, repair, and installation work in areas such as:

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Furniture assembly and installation

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Building signage

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Painting, flooring, and general building repairs

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Assist with setup and breakdown for events or space moves

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Operate hand tools, power tools, and vehicles safely

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Maintain a clean, safe, and organized work environment

Team Support and Administrative (20–25%)

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Coordinate minor projects such as renovations, repairs, equipment replacements, and space modifications

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Administer electronic access control systems

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Support procurement activities including quotes, purchase orders, and receiving

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Manage internal redelivery of freight and parcels from central delivery points

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Ensure compliance with SEAS and UVA standards and policies

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Maintain accurate project records and reports

Customer Service & Collaboration

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Provide professional, courteous service to building occupants and stakeholders

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Communicate clearly with a diverse range of customers and service providers

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Support a team-oriented working environment across planning, maintenance, and operations

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Promote safety, efficiency, and continuous improvement in our services

Required Qualifications

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High school diploma or equivalent

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Two years of related experience

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Valid driver’s license

Preferred Qualifications

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Associate’s degree or technical certification in facilities management, construction technology, or a related field

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Minimum of 3–5 years experience in facilities maintenance, construction, or building operations

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Experience coordinating work orders, schedules, or projects (formal or informal)

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Proficiency with basic computer applications and work order systems

For this position, the selected candidate will need to complete the required background checks prior to the start date of the position.

Compensation

The Anticipated Hiring Range for this position is $26.00 - $36.00 ($54,080 - $70,720 Annually). This is a full-time position with UVA benefits . Employee benefits package highlights include:

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22 days of paid time off, increasing with service; 13+ paid holidays annually; parental and community service leave

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Health plan options to meet healthcare and financial needs

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Retirement through the Virginia Retirement System (VRS)

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Tuition assistance and professional development opportunities

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Employee wellness program with incentives of up to $500 annually

Physical Demands

Will require frequent traveling, standing, and climbing stairs to access buildings and facilities in order to assess conditions and review facility projects. The position will require occasional light lifting, bending and stooping, in addition to the use of desktop computers in an office environment.

To Apply

Please apply online and search for R0084196 . Internal applicants may search and apply for jobs on the UVA Internal Careers website . Complete the application, and upload the following Required materials:

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Resume

Applications that do not contain all required documents will not receive full consideration.

This position will remain open until filled.

Questions regarding the application process should be directed to Marcus Rozier, Academic Recruiter at hjv5vm@virginia.edu .

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment .