Business Solution Architect

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We are seeking a highly skilled and strategic Business Solution Architect to lead the design of innovative, compliant, and competitive solutions for federal and state healthcare opportunities.

This role partners with capture, systems engineers, and proposal teams to translate complex healthcare mission requirements (e.g., CMS, CDC, Medicaid/Medicare, public health systems) into cohesive, scalable, and high-impact solution designs.

The Business Solution Architect plays a critical role throughout the opportunity lifecycle—from requirements analysis and solution strategy to proposal development and client presentations—serving as the solution authority and trusted advisor to internal stakeholders and clients.

Key Responsibilities

• Lead solutioning across capture and proposal lifecycle (RFP analysis, solution design, submission, orals)
• Analyze client business, operational, and technical requirements and translate them into end-to-end solution architectures
• Design integrated solutions that align with enterprise architecture, industry standards, and client objectives, addressing both functional and non-functional requirements
• Evaluate technology options and recommend the optimal combination of platforms, tools, and services based on scalability, security, and cost considerations
• Design solutions leveraging cloud, data/analytics, interoperability (FHIR/HL7), and cybersecurity
• Collaborate with capture, pricing, technology, sales, and delivery teams to develop integrated solutions, including staffing models, basis of estimates (BOEs), proposal artifacts, CONOPS architecture diagrams, and implementation strategies
• Ensure compliance with HIPAA, CMS/MITA, FAR, and federal security standards
• Contribute to win themes, discriminators, and client presentations
• Serve as a trusted advisor to internal and external stakeholders, translating complex technical concepts into clear, business-focused messaging
• Identify and mitigate technical and operational risks associated with proposed solutions

Required Qualifications

• 7+ years in solution architecture, account management, consulting, business process design, or technical leadership with a focus on government or HHS programs
• Experience supporting state or federal HHS programs and proposal efforts
• Knowledge of healthcare systems (CMS, Medicaid/Medicare, Affordable Care Act, SNAP/TANF programs, public health programs) including claims processing, eligibility, provider, and member enrollment
• Experience with cloud platforms (AWS/Azure/GCP) and modern architectures
• Familiarity with health data standards (FHIR, HL7, EDI/X12)
• Strong technical writing and ability to translate complex concepts into proposal content
• Familiarity with regulatory and compliance frameworks (e.g., FedRAMP, NIST, HIPAA, CMS MARS-E) is highly desirable.
• Excellent communication and stakeholder engagement skills

Preferred Qualifications

• Experience in government, healthcare, or regulated industries (e.g., Medicaid, HHS programs)
• Experience with medical claims processing technologies, CRM/contact center platforms
• Familiarity with cloud technologies and system integrations
• Knowledge of HHS regulatory environments (CMS, ARC/AMPE, HIPAA)
• Experience with proposal methodologies (e.g., Shipley) and federal/state procurement processes
• Knowledge of DevSecOps, Zero Trust, or digital transformation in healthcare
• Prior success on winning government state and federal contracts

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.

Working For You

Perks and rewards designed for you

• Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
• Retirement Savings: We will support you as you save for your future.
• Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
• Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
• Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can

• Bring your authentic self to work
• Grow and thrive, both personally and professionally
• Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($106,722 – $138,600).

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy .