COURIER

Job Summary

Following standard company procedures and safety requirements, picks up and delivers time sensitive materials in a timely and efficient manner.

Tasks

· Under tight deadlines, drives company vehicle to customer sites, climbs in and out of vehicle, and walks up and down stairs as required to pick up and deliver documents and packages to and from customers according to established procedures, in all weather conditions

· Picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements

· Ensures all delivery material received is safely delivered to correct consignee

· Collects customer payments (cash, cheque, debit/ credit card) for duty packages delivered under COD service type and submits delivered invoices and collected payments to Finance daily

· Confirms all deliveries and collections with dispatch by radio

· Operates a scanner to record shipping and package information for documents/packages picked up or delivered

· Maintains good work habits, including reporting to work on time and adhering to standard work and safety procedures

· Reports any suspected breach of security or unusual happenings to Lead Courier immediately

· Other duties as may be assigned from time to time

Skill & Qualifications

• English verbal and written proficiency
• Strong interpersonal skills
• Excellent customer service skills
• Self-starter, motivated and organized
• Ability to work under pressure

· A valid General Driver’s License - 3000 kg or above and older than 3 years

· Clean police record

· High School Diploma or Equivalent (GED)

· Map reading and GPS skills and knowledge of delivery area preferred

· Previous professional driving experience, preferably in a delivery role