Tasker

Role Purpose

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. The core responsibilities of this role include troubleshooting and maintaining automated systems within a distribution warehouse facility, including Locus robots, baler systems, and other facility equipment, while ensuring all work is performed safely and correctly. The role also includes general facilities maintenance, installation, and repair.

Key Accountabilities

• Responsible for operational system integrity, including setup and control.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Collaborate with IT to resolve system?related issues; apply basic electronic troubleshooting skills.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites’ performance systemically.
• Analyze system discrepancies, generation of reports as necessary.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.
• Perform preventive maintenance and repairs on robots.
• Partner with Operations to conduct inspections, locate robots, and communicate issues to management.
• Document and promote best practices for on-floor robot management, train associates on standard procedures.
• Track and order parts, tools, and supplies for maintenance and repairs.
• Ensure safety compliance during spare parts replacement.
• Maintain clear shift-to-shift communication; wear proper PPE and follow all site safety standards.
• Ability to attend Locus Training.

Role Purpose

The primary duty of this position is to expedite transactions through the warehouse management system. Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions.

Key Accountabilities

• Plan, allocate, pick, manifest, and close daily waves of orders.
• Understand and utilize system screens to monitor and move workload through the system.
• Work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues.
• Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods.
• Generate and utilize system reports and audit sheets to evaluate the shift progress.
• Communicate directly with the carrier(s) to insure seamless physical and systematic transactions.
• Oversee exchange of parcel shipments from shipping dock to carrier’s truck.
• Resolve data transmission failures/errors with customer’s IT and procurement teams.
• Interface with IT contacts in event of system-related barriers.
• Insure complete communication for turn of shift.

Required Education and Experience

• High School Diploma or Equivalent
• Six months warehouse experience, preferred
• 0-1 years experience in data entry and/or dispatch, preferred
• Basic understanding and application of Microsoft Excel, preferred

Our Organization is an equal opportunity employer.

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