Receptionist / Front Desk Agent (Saudi nationality only)

We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

• Greet and direct visitors, ensuring a warm and professional welcome
• Answer and manage incoming phone calls, emails, and other communications
• Schedule appointments and maintain calendars for executives and meeting rooms
• Perform administrative tasks such as data entry, filing, and document preparation
• Coordinate with other departments to ensure smooth office operations
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Assist with basic office maintenance and supply inventory
• Support other administrative staff as needed
• Ensure security protocols are followed by monitoring visitor access

• Saudi nationality (as specified for this position)
• Excellent verbal and written communication skills in both Arabic and English
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong multitasking abilities and time management skills
• Customer service orientation with a friendly and professional demeanor
• High school diploma or equivalent (required)
• Bachelor's degree in Hospitality Management or related field (preferred)
• Previous experience as a receptionist or front desk agent (preferred)
• Experience in hospitality or customer service industry (preferred)
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent organizational skills and ability to prioritize tasks effectively
• Adaptability and willingness to learn new skills and technologies

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.