Absolute Pets is growing Pet Care Retailer and is looking for an individual to join their finance team. The successful candidate will need to ensure accurate and smooth running of the Creditors team.

Duties and Responsibilities

Ensure accurate processing and verification of supplier invoices by the creditors team
Manage the scheduling and execution of payments in line with agreed payment terms and schedules
Manage the creditor process to ensure all bank accounts have been successfully verified before submitting for payment
Maintain an up-to-date creditors ledger and ensure service provider accounts are reconciled in line with internal deadlines
Resolve supplier queries and disputes promptly and professionally
Ensure all proper record keeping including the saving of all recons, age analysis and statements to the correct locations in the electronic filing system
Train and coach creditors’ clerks to ensure all processes are correctly followed, address any areas where a process has not been followed
Ensure the mailbox is attended to by the creditors team and that all statements and emails received have been allocated to the responsible creditors clerk to action
Attend meetings as and when required
Manage the onboarding process of new Suppliers
Monthly review of the creditors allocation list to ensure all accounts have been allocated to a creditor clerk.

Reconciliations

Review creditor reconciliations for completeness & accuracy. This is an ongoing process involving the checking of all reconciliations
Manage debit balances per the age analysis by ensuring completeness of processing.
Assist Creditor Clerks with resolving old reconciling items that have not been resolved by escalating to the department manager responsible. See queries through until resolution.

Creditor Communication

Ensure that you and your team respond to Supplier queries and complaints timeously (48 Hours).
Always maintain excellent supplier relationships by appropriate and courteous communication. The Creditors are your clients, and all their queries must be responded to and resolved by yourself and your team, until resolution.

Year End / Audits

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Assist with submitting requested Creditors samples during the financial year audit

Staff Management

Set and ensure Creditors Clerks have met their daily, weekly and monthly targets
Monitor team attendance and timekeeping. Ensure that all leave has been submitted correctly
Address any habitual offenses for timekeeping, tardiness, lack of performance, etc.
Ensure all functions are covered daily and if an employee is absent there is a backup solution

Desired Experience and Qualification

Creditors Manager

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