New Product Fulfillment Lead - Seating

Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

GENERAL PURPOSE

Leads and supervises a multi-functional Fulfillment team for large, complex New Product programs. Manages programs to support key product and process strategies with an emphasis on teamwork, leadership, setting project objectives, and approaches project objectives with a business development and implementation attitude. Serves as the fulfillment lead on new product Core teams.

ESSENTIAL FUNCTIONS

• Continually improves the efficiency and effectiveness of the work team through investing in the growth of work team members, through the adoption of new and improved tools, through the elimination of systemic waste in the work processes, and through additional means where appropriate.
• Defines, locates, and secures internal and external manufacturing and assembly resources and establishes and maintains a network to support product design, development and commercialization.
• Ensures that Lean Manufacturing principles and Quality Operating Standards are reflected in all project results.
• Establishes and maintains close working relationships with clients, external design and development partners, strategic alliance partners, suppliers, and internal functional areas.
• Leads the drive toward attainment of business objectives to reduce warranty and defect PPM measurements and to increase reliability of ship-to-promise.
• Leads/coachs/mentors a multi-functional Fulfillment team which involves employee development, performance planning and review, performance management and maintaining a positive employee relations environment.
• Maintains communication with the development project teams and operational support groups to ensure successful implementation within the program directives.
• Organizes, plans, and leads the New Product manufacturing and logistics implementation.
• Prioritizes the total work demand for the new product fulfillment team and aligns the team's resources with the needs of the Core team, Operations, suppliers and other business partners.

• Provides communication link with Operations teams to ensure current availability of product development information.
• Provides operational expertise, insight into the solution, design, and development process, and process methodology that will provide successful implementation of new product programs.
• Strategically positions the new product offerings to meet required customer lead-time expectations by developing programs, processes, and distribution capabilities; solidifies key links between site personnel and appropriate core team members to guarantee successful project implementation, and facilitating strong tie to site resources to meet their needs and enable their success.
• Takes ownership of best practices as defined by the Corporate Quality System; ensures that training for work team members is delivered, that critical work processes such as the ECO and NPC processes are understood and utilized, and that work team members suggest changes and improvements to the defined system in the spirit of continuous improvement.
• Performs additional responsibilities as requested to achieve business objectives.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree in Engineering, Business Administration or related field. Master's degree in Engineering or Business Administration preferred.
• 8-10 years of previous operational experience or an equivalent combination of education, training and experience.

Skills and Abilities

Ability to understand, articulate, and communicate Herman Miller strategy and operational capabilities.

• Ability to direct and orchestrate project management work process activities for cross-functional internal and external resources.
• Demonstrated experience and results in establishing operational (manufacturing and logistics) excellence for the development and commercialization support of new products.
• Communication skills capable of effectively giving and receiving information in both written and verbal form that is both constructive and informative in directing business activities.
• Leadership and teamwork skills capable of inspiration and guidance of others while actively achieving team goals through respect and collaboration with team members.
• Ability to be effectively adapt under shifting conditions with multiple tasks, responsibilities, and people.
• Requires strong interpersonal skills, leadership, problem solving, initiative, business acumen, adaptability, flexibility, and tenacity to persevere in providing effective solutions.
• Ability to effectively use office automation and communication software and tools used in the HMI office environment.
• Fluency in new product development processes and a proven ability to lead teams in the conceptualization and implementation of new products.
• Thorough knowledge of project management concepts such as scheduling, MS Project, scope management and control, resource management, and budgeting; proven ability to apply these concepts successfully to manage projects to achieve business results.
• Ability to perform all essential functions with or without accommodation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform all essential functions of the position with or without accommodations.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.