Waking Nights Support Worker - Primrose Lodge

Waking Night Support Worker – Primrose Lodge (Addiction Recovery) Location: Guildford Hours: 7:00 PM – 7:30 AM | Average 43.75 hours per week Working pattern: Week 1 – 3 nights, Week 2 – 4 nights (rolling rota)

Are you passionate about making a real difference in people’s lives? Do you thrive during the night and want to be part of a dedicated team supporting individuals on their journey to recovery?

Primrose Lodge , part of the UK Addiction Treatment Group ( UKAT ), is seeking a compassionate and reliable Waking Night Support Worker to join our team in Guildford. This is a vital role that helps provide stability, safety, and emotional support to our residents during overnight hours.

Our Core Values

At the heart of everything we do are our four core values

• Understanding – listening, empathising, and responding to individual needs.
• Kindness – treating everyone with dignity, respect, and compassion.
• Accountability – taking responsibility for our actions and maintaining high standards.
• Teamwork – working collaboratively to achieve the best outcomes for our clients.

What you’ll do

• Provide a reassuring presence and emotional support to clients overnight
• Conduct regular wellbeing checks and respond to client needs promptly
• Complete detailed handovers and maintain accurate records and logs
• Carry out security and health & safety checks throughout the night
• Work closely with the day team to ensure continuity of care

Working Hours

• 7:00 PM to 7:30 AM
• Rolling rota: 3 nights one week, 4 nights the following week
• Average of 43.75 hours per week

What we’re looking for

• Experience working in a support or care setting is desirable but not essential – we provide full training
• Someone calm, empathetic, and resilient, especially in crisis situations
• Strong communication and teamwork skills
• A commitment to promoting dignity, respect, and recovery

The benefits of being a Senior Support Worker in the team

• Supportive PDP
• Training and development opportunities
• Company pension scheme
• On-site parking
• Blue Light Card- discounts at thousands of retailers

Why join UKAT?

• Make a real impact in a supportive, purpose-driven organisation
• Comprehensive induction and ongoing training
• Opportunities for progression within the wider UKAT group
• Employee wellbeing initiatives and support

If you’re ready to bring comfort, care, and safety to those in recovery – when they need it most, we’d love to hear from you.

Apply today and help change lives overnight.