Community and Family Services Coordinator

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:
The role will provide general support to various services in the Community and Family Services setting of a Ministry Unit.

ACCOUNTABILITIES:
The incumbent may perform all, some, or similar range of duties.
• Seasonal Projects such as Kettles, Summer Day Program, Spring Break Event, Annual Kick Off and Christmas Programs.
• Work in a team setting supporting various tasks and activities through In-house volunteer management, Weekly Food management and distribution, etc.
• Provide general assistance during public relations events and regular campaigns.
• Maintain strict confidentiality of all matters pertaining to the program participants.
• Adhere to policies and procedures relating to the programs.
• May assist with different basic administrative tasks – photocopy activities, greeting visitors, supporting reception, forwarding visitors, etc., as required.
• May keep a log of different activities.
• Assists in the organization, maintenance, and general cleanliness of the program area.
• Assist with the MU/facility general clean-up and set up for different activities.
• Provide general information to visitors.
• Collaborate with ED to ensure effective program delivery (e.g. spring break, program classes, registration of clients, volunteers)

Perform other work-related duties as assigned.

WORKING CONDITIONS:
• Working environment is typically in the corps building, in generally agreeable conditions, and some outdoor duties.
• Some work over weekends and evenings may be required (November and December shifts change to a Tuesday to Saturday between November 10 and December 24, and hours shift to 10:00 am to 6:00 pm)
• Ability to lift up to 30 lbs.
• May deal with upset people or challenging behaviour.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, and in accordance with our code of conduct.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:
• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Alternative combination of education and Experience may be considered.
Education, Qualifications and Certifications:
• Completion of a formal post-secondary program of two academic years
• An alternative combination of education and experience may be considered.
• CPR, First Aid, Foodsafe, and Non-Violent Crisis Training or willingness to complete once hired.

• Valid Class 5 driver’s license

Experience and Knowledge:
• Two years of relevant experience
• Comfortable using and maintaining a digital database
• Knowledge and skill in social media platforms and management
• Experience in event planning
Skills and Capabilities:
• Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information
• Creative and flexible with the ability to adapt based on team, program, and service needs.
• Represent the organization in a positive, professional, and engaging manner.
• Exhibit good listening and interpersonal skills, have strong oral/written communication skills.

Compensation:

The target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.